2 helpdesk analyst jobs at 2 companies in Lancaster, CA

1mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
Wedbush Securities
Wedbush Securities: Full-service investment firm and financial services provider.
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
1d
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Technical Support Analyst I
Glendale or Santa Monica
$60k-$81k/yr HybridFull Time
The Walt Disney Company
The Walt Disney CompanyNYSE: DIS: Produces media content and operates global theme parks.
1+ YOEBachelor's degree in computer science, information technology, or related field; IT support and troubleshooting experience; strong communication; ITSM knowledge. ITIL certification and 1+ years' helpdesk experience preferred.
ServiceNow, Jira, Confluence, PagerDuty, Microsoft Teams, Datadog, BigPanda, Conviva, Grafana, Splunk