7 helpdesk analyst jobs at 5 companies in Mercerville, NJ

5d
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract
Susquehanna International Group
Susquehanna International Group: Global quantitative trading and market making firm.
1+ YOEPreferred bachelor's degree in IT, information systems, computer engineering, or similar; 1+ year technical support experience; PC/laptop troubleshooting; Windows 10/11 and Office 365 experience.
Microsoft 365, Windows 10, Windows 11, Microsoft Office 365, PowerShell, Python
4d
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract, Full Time
Susquehanna International Group
Susquehanna International Group: Global quantitative trading firm providing proprietary financial market liquidity.
1+ YOEBachelor's degree in IT, information systems, computer engineering, or similar preferred; 1+ year technical support experience required; PC/laptop troubleshooting skills and Windows 10/11 and Office 365 experience required.
Microsoft 365, Windows 10, Windows 11, Office 365, PowerShell, Python
4d
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteFull Time
Susquehanna International Group
Susquehanna International Group: Global quantitative trading firm specializing in proprietary financial markets.
1+ YOEBachelor's degree preferred; 1+ year technical support experience required. Requires PC/laptop hardware and software troubleshooting, Windows 10/11 and Office 365 experience; PowerShell or Python scripting is a plus.
cloud, BYOD, Microsoft 365, Windows 10/11, PowerShell, Python, Microsoft Office 365
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
Wedbush Securities
Wedbush Securities: Full-service investment firm and financial services provider.
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
1mo
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Senior IT Support Analyst
Philadelphia, Pennsylvania, United States
HybridFull Time
Iovance Biotherapeutics
Iovance BiotherapeuticsNASDAQ: IOVA: Develops and commercializes cancer immunotherapies using tumor-infiltrating lymphocytes.
8+ YOE8+ years IT helpdesk support experience, strong break/fix and networking knowledge, Microsoft 365 skills, Intune and Zendesk experience, ITIL familiarity, ability to lift 50 lbs, cleanroom and GxP awareness.
Microsoft Intune, Microsoft 365, SharePoint, Active Directory, Okta, AirWatch, Zendesk, VNC, RDP, Zoom Room, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
Brunswick Group
Brunswick Group: Provides strategic advisory services for high-stakes corporate communications.
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
4d
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Associate Director - Business Systems Analysis
New York City, New York, United States
$140k-$160k/yr OnsiteFull Time
WTW
WTWNASDAQ: WTW: Global advisory, broking, and solutions.
3+ YOEMaster’s in computer science, management information systems, or related IT field plus 3 years’ relevant experience, or bachelor’s plus 5 years. Requires project management, IAM, CSM or CSPO certification, and cybersecurity program expertise.
Microsoft Project, Jira, Azure DevOps, Power BI, Ariba, CI/CD, Service Desk, SOX, SOC, HIPAA, FIM/SIM