3 helpdesk analyst jobs at 3 companies in Newfane, NY
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Bilingual Technical Helpdesk Analyst L1
Niagara-on-the-Lake, Ontario, Canada
$40k-$51k/yr OnsiteFull Time
Requires A+ or equivalent, customer care and technical helpdesk experience, advanced Microsoft Office skills, bilingual English and French proficiency, problem-solving ability, and legal eligibility to work in Canada.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
3w
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Sr. IT Support Analyst
Whitby, Ontario, Canada
$65k-$75k/yr OnsiteFull Time
4+ YOE3+ years IT help desk experience, college diploma or university degree in computer science, strong troubleshooting, Active Directory/Exchange/365, virtualization, PowerShell, RMM/helpdesk experience, ITIL certification within 6 months.
DNS, TCP/IP, Hyper-V, VMware, Microsoft Active Directory, Microsoft Exchange, Microsoft O365, Fortinet, NSE4, PowerShell, Linux, ConnectWise, N-Able, NinjaOne, RMM, VoIP, Virtualization, Helpdesk ticketing system, Hudu
1mo
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ATM/TCR Operations & Quality Analyst
Buffalo, New York, United States
$26-$43/hr HybridFull Time
2+ YOEMinimum 2 years related experience, SQL and Power BI proficiency, quality analyst background, experience with automation/process improvement and Tier 1 helpdesk or operations support.
SQL, Power BI