11 helpdesk analyst jobs at 10 companies in Oakton, VA
1w
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IT Helpdesk Analyst
Arlington, Virginia, United States
$55k-$106k/yr OnsiteFull Time
3+ YOERequires U.S. citizenship, active DoD Secret clearance, BS in a relevant computer field or high school diploma with 3+ years’ experience, and helpdesk, macOS, iOS, and IT support experience.
Virtual Private Network (VPN), Citrix, VMware, macOS, iOS, NetApp ONTAP, Shell, SAN
1mo
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Tier 1 Helpdesk Analyst
Arlington, Virginia, United States
$30-$38/hr OnsiteFull Time
3+ YOEAssociate's degree or 2+ years experience, 3+ years relevant experience, DoD IAT Level II, Top Secret clearance required (SCI preferred), pass background and drug screening; strong troubleshooting and communication skills.
Microsoft Windows, Microsoft Office, BlackBerry, Incident Ticket Tracking
2mo
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QA Analyst / Helpdesk Support Engineer
Sterling, Virginia, United States
$75k-$85k/yr HybridFull Time
3+ YOE3+ years in QA testing, helpdesk/support; manual testing; defect tracking tools (Jira/Azure DevOps); Agile; DMV area; familiarity with Salesforce/SharePoint; automation testing experience a plus.
Jira, Azure DevOps, Salesforce, SharePoint, Postman, Selenium, TestComplete
3d
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Functional Analyst / Tier 2 Helpdesk
Arlington, Virginia, United States
OnsiteContract
5+ YOEBachelor's degree and 5+ years supporting enterprise financial management systems. Momentum (UFMS) and FIRST experience required, with Tier 2 support, testing, requirements documentation, security administration, and Microsoft Office proficiency.
Momentum, UFMS, FIRST, G-Invoicing, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
4d
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VIP Helpdesk Analyst
Arlington, Virginia, United States
$39-$53/hr OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years relevant experience, DoD IAT Level II certification, Top Secret clearance with SCI eligibility, and expertise supporting VIP users and troubleshooting technology.
Windows 11, Microsoft Office, Microsoft M365 Suite, JIRA, Jira Service Management, Active Directory
2mo
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Helpdesk Analyst I
Quantico, Virginia, United States
$49k/yr OnsiteFull Time
2+ YOEActive Top Secret clearance, 2+ years IT support experience, DoD 8570 IAT Level II cert (e.g., Security+CE, CCNA Security, CySA++, GICSP, GSEC, SSCP).
1mo
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Business Analyst
Fairfax or Lafayette or Knoxville
$90k-$198k/yr HybridFull Time
5+ YOEBachelor's degree in related field, 5+ years as business analyst, Agile experience, data analysis and visualization, ALM tools experience, strong facilitation and client-facing communication skills.
Microsoft Azure DevOps, JIRA, Confluence, Service Desk, Microsoft Suite
2mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
2d
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Application Sys Analyst II
Columbia or Columbia or Maryland or United States or United States or United States
OnsiteFull Time
3+ YOEBachelor's degree in health, science, or business, or equivalent experience; 3 years of progressive information applications experience, including 1 year in programming or applications analysis; Epic build experience required.
Epic, MyChart, Care Everywhere, Haiku, Canto, EpicCare Link, Help Desk, HIPAA
2w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
1d
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ERP Business Process Analyst
Fairfax County, Virginia, United States
$95k-$105k/yr HybridFull Time
Requires PeopleSoft production support, business process analysis, requirements gathering, functional testing, and Microsoft Office experience. Must analyze software setups, resolve data conflicts, communicate effectively, and work independently.
PeopleSoft Financials, eVA, Cardinal, PeopleTools, Application Designer, nVision, Crystal Reports, SQL, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Workday Adaptive, Help Desk