3+ YOE3+ years tier 1 desktop support experience, high school diploma (bachelor's preferred), experience with Windows 10/11, Microsoft Office 365, VOIP and ticketing (Fresh Service), user-facing support and occasional travel.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Office 365, VOIP, Fresh Service
Wedbush Securities: Full-service investment firm and financial services provider.
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.