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2 helpdesk analyst jobs at 2 companies in Sanborn, NY

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Bilingual Technical Helpdesk Analyst L1
Niagara-on-the-Lake, Ontario, Canada
$40k-$51k/yr OnsiteFull Time
Panasonic Avionics Corporation
Panasonic Avionics CorporationTokyo Stock Exchange: 6752: Provides in-flight entertainment and connectivity systems for airlines.
Requires A+ or equivalent, customer care and technical helpdesk experience, advanced Microsoft Office skills, bilingual English and French proficiency, problem-solving ability, and legal eligibility to work in Canada.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
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(Canada) Solutions Analyst- Pharmacy
Canada or Mississauga or Salt Lake City
$55k-$65k/yr RemoteFull Time
PointClickCare
PointClickCare: Develops cloud-based healthcare software for senior care providers.
Post-secondary education in information technology or a related technical field, technical support experience, web application troubleshooting, API and service technology knowledge, and strong customer service and critical-thinking skills.
AI, Salesforce, Service Cloud, Electronic Health Record (EHR), eMAR, HL7, API, help desk ticketing system
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