7 helpdesk analyst jobs at 7 companies in Severn, MD
4d
Save
Mark Applied
Hide
IT Helpdesk Analyst
Arlington, Virginia, United States
$55k-$106k/yr OnsiteFull Time
3+ YOERequires U.S. citizenship, active DoD Secret clearance, BS in a relevant computer field or high school diploma with 3+ years’ experience, and helpdesk, macOS, iOS, and IT support experience.
Virtual Private Network (VPN), Citrix, VMware, macOS, iOS, NetApp ONTAP, Shell, SAN
3w
Save
Mark Applied
Hide
Tier 1 Helpdesk Analyst
Arlington, Virginia, United States
$30-$38/hr OnsiteFull Time
3+ YOEAssociate's degree or 2+ years experience, 3+ years relevant experience, DoD IAT Level II, Top Secret clearance required (SCI preferred), pass background and drug screening; strong troubleshooting and communication skills.
Microsoft Windows, Microsoft Office, BlackBerry, Incident Ticket Tracking
1w
Save
Mark Applied
Hide
Functional Analyst / Tier 2 Helpdesk
Arlington, Virginia, United States
OnsiteContract
5+ YOEBachelor's degree and 5+ years supporting enterprise financial management systems; experience with Momentum (UFMS) and FIRST; Tier 2 helpdesk, testing, requirements documentation, user security administration, and strong communication skills.
Momentum (UFMS), FIRST, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Business Analyst
Fairfax or Lafayette or Knoxville
$90k-$198k/yr HybridFull Time
5+ YOEBachelor's degree in related field, 5+ years as business analyst, Agile experience, data analysis and visualization, ALM tools experience, strong facilitation and client-facing communication skills.
Microsoft Azure DevOps, JIRA, Confluence, Service Desk, Microsoft Suite
1mo
Save
Mark Applied
Hide
Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
1w
Save
Mark Applied
Hide
IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
1mo
Save
Mark Applied
Hide
Platform Engineer (Software Development Analyst 3) (29275)
Springfield, Virginia, United States
$114k-$180k/yr OnsiteFull Time
5+ YOE5+ years in ServiceNow, Salesforce, BMC Remedy, or Jira Service Management development; 2+ years JavaScript; REST/SOAP integrations; Agile and ITSM experience; TS/SCI and DoD 8140/CSWF credential required.
ServiceNow, Salesforce, BMC Remedy, Jira Service Management, Service Desk, JavaScript, REST, SOAP, ITIL, Agile, ITSM, CMDB, CSDM, ServiceNow IntegrationHub, ServiceNow Service Portal, UI Builder