8 helpdesk analyst jobs at 8 companies in Silver Spring, MD

2w
Save
Mark Applied
Hide
Tier 1 Helpdesk Analyst
Arlington, Virginia, United States
$30-$38/hr OnsiteFull Time
Chenega Corporation
Chenega Corporation: Provides professional government, defense, and facility support services.
3+ YOEAssociate's degree or 2+ years experience, 3+ years relevant experience, DoD IAT Level II, Top Secret clearance required (SCI preferred), pass background and drug screening; strong troubleshooting and communication skills.
Microsoft Windows, Microsoft Office, BlackBerry, Incident Ticket Tracking
2mo
Save
Mark Applied
Hide
QA Analyst / Helpdesk Support Engineer
Sterling, Virginia, United States
$75k-$85k/yr HybridFull Time
Stealth Solutions
Stealth Solutions: Provides Salesforce consulting and IT services to federal agencies.
3+ YOE3+ years in QA testing, helpdesk/support; manual testing; defect tracking tools (Jira/Azure DevOps); Agile; DMV area; familiarity with Salesforce/SharePoint; automation testing experience a plus.
Jira, Azure DevOps, Salesforce, SharePoint, Postman, Selenium, TestComplete
15h
Save
Mark Applied
Hide
Functional Analyst / Tier 2 Helpdesk
Arlington, Virginia, United States
OnsiteContract
One Federal Solution
One Federal Solution: Provides professional and technical services to federal government agencies.
5+ YOEBachelor's degree and 5+ years supporting enterprise financial management systems; experience with Momentum (UFMS) and FIRST; Tier 2 helpdesk, testing, requirements documentation, user security administration, and strong communication skills.
Momentum (UFMS), FIRST, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Helpdesk Analyst I
Quantico, Virginia, United States
$49k/yr OnsiteFull Time
Digital Consultants
Digital Consultants: Provides IT and cybersecurity services for government and enterprise.
2+ YOEActive Top Secret clearance, 2+ years IT support experience, DoD 8570 IAT Level II cert (e.g., Security+CE, CCNA Security, CySA++, GICSP, GSEC, SSCP).
1mo
Save
Mark Applied
Hide
Business Analyst
Fairfax or Lafayette or Knoxville
$90k-$198k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
5+ YOEBachelor's degree in related field, 5+ years as business analyst, Agile experience, data analysis and visualization, ALM tools experience, strong facilitation and client-facing communication skills.
Microsoft Azure DevOps, JIRA, Confluence, Service Desk, Microsoft Suite
1mo
Save
Mark Applied
Hide
Security Analyst
McLean, Virginia, United States
OnsiteFull Time
Integral Federal
Integral Federal: Provides IT, cybersecurity, and digital transformation solutions for government agencies.
3+ YOEBachelor's in Computer Science/IT required. CEH, CISSP, CCNA Security, Tenable Certified Security Engineer, DISA ACAS training, and TS/SCI clearance required; 1–3+ years experience with Tenable, Nessus, McAfee HBSS, and operations center/helpdesk experience.
Tenable Security Center, Nessus, Nessus Attack Scripting Language, McAfee HBSS, DISA ACAS
2d
Save
Mark Applied
Hide
Financial Management Analyst
San Diego or San Antonio or Falls Church or Joint Base Lewis-McChord
$108k-$158k/yr OnsiteFull Time
Defense Health Agency
Defense Health Agency: Manages and provides healthcare for the U.S. military.
1+ YOEOne year specialized experience evaluating financial management systems, conducting financial analysis, interpreting financial policy, and overseeing helpdesk operations for financial systems.
General Fund Enterprise Business System (GFEBS), Defense Medical Logistics Standard Support (DMLSS), Funds Control Module (FCM)
1mo
Save
Mark Applied
Hide
Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
Brunswick Group
Brunswick Group: Provides strategic advisory services for high-stakes corporate communications.
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP