8 helpdesk analyst jobs at 8 companies in Silver Spring, MD
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Tier 1 Helpdesk Analyst
Arlington, Virginia, United States
$30-$38/hrOnsiteFull Time
Chenega Corporation: Provides professional government, defense, and facility support services.
3+ YOEAssociate's degree or 2+ years experience, 3+ years relevant experience, DoD IAT Level II, Top Secret clearance required (SCI preferred), pass background and drug screening; strong troubleshooting and communication skills.
Microsoft Windows, Microsoft Office, BlackBerry, Incident Ticket Tracking
One Federal Solution: Provides professional and technical services to federal government agencies.
5+ YOEBachelor's degree and 5+ years supporting enterprise financial management systems; experience with Momentum (UFMS) and FIRST; Tier 2 helpdesk, testing, requirements documentation, user security administration, and strong communication skills.
Momentum (UFMS), FIRST, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Digital Consultants: Provides IT and cybersecurity services for government and enterprise.
2+ YOEActive Top Secret clearance, 2+ years IT support experience, DoD 8570 IAT Level II cert (e.g., Security+CE, CCNA Security, CySA++, GICSP, GSEC, SSCP).
CGINYSE: GIB: Provides information technology and business consulting services.
5+ YOEBachelor's degree in related field, 5+ years as business analyst, Agile experience, data analysis and visualization, ALM tools experience, strong facilitation and client-facing communication skills.
Microsoft Azure DevOps, JIRA, Confluence, Service Desk, Microsoft Suite
Brunswick Group: Provides strategic advisory services for high-stakes corporate communications.
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP