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5 helpdesk analyst jobs at 3 companies in Union, IL

1mo
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
Barilla
Barilla: Manufacturing and global distribution of pasta and bakery products.
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
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2w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
Trilogy
Trilogy: Provides integrated behavioral healthcare and community support services.
2+ YOE2+ years IT troubleshooting experience, strong customer service, knowledge of Windows, Microsoft Office/Azure/Intune/Teams, VPN, Qualifacts Carelogic; valid driver’s license and reliable vehicle for travel.
Windows, Microsoft Office, VPN, Microsoft Azure, Microsoft Intune, Microsoft Teams, Qualifacts Carelogic, EHR
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2w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
Trilogy
Trilogy: Provides integrated behavioral healthcare and community support services.
2+ YOEMinimum 2 years IT troubleshooting experience; strong customer service, communication, and problem-solving skills; experience with Windows, VPN, Office 365, Azure, Intune, and EHR; valid driver’s license and reliable vehicle required.
Windows, VPN, Microsoft Office, Azure, Office 365, Intune, Microsoft Teams, Qualifacts Carelogic, EHR
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2w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
Trilogy Behavioral Healthcare
Trilogy Behavioral Healthcare: Community-based behavioral healthcare services for mental illness recovery.
2+ YOERequires 2+ years of IT troubleshooting experience, communication and problem-solving skills, Microsoft systems experience, a valid driver's license, insurance, and a reliable vehicle.
Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Teams, Qualifacts CareLogic, Windows, Microsoft Office, VPN, LANs, WANs
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3w
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Sr. IT Help Desk Analyst
Itasca, Illinois, United States
$80k-$90k/yr OnsiteFull Time
Knowles
KnowlesNYSE: KN: Manufacturer of micro-acoustic microphones and precision electronic components.
6+ YOE6–8 years enterprise IT helpdesk/desktop support; strong Windows and Microsoft 365 experience; Active Directory, account administration, ticketing, troubleshooting, and mentoring skills required.
Microsoft 365, Outlook, Teams, VPN, Active Directory, Microsoft Intune, SCCM, ServiceNow, PowerShell
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