2 helpdesk analyst jobs at 1 company in Wake Forest, NC
16h
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SeniorAnalyst - English, Spanish, Windows
Morrisville or United States
OnsiteFull Time
Technical helpdesk experience providing phone support, diagnosing hardware, software, and network issues, managing user accounts, documenting incidents, and supporting English- and Spanish-speaking users.
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows Server 2003, Windows Server 2008, Active Directory, Exchange 2003, Exchange 2007, Remedy, HP Service Center, Peregrine Service Center, SMS, Bomgar, WebEx, Live Meeting, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project, Microsoft Visio, Internet Explorer, Chrome, Firefox, VPN, Adobe Acrobat, WinZip
12h
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SeniorAnalyst - English, Spanish, Windows
Morrisville, North Carolina, United States
OnsiteFull Time
Technical helpdesk and phone support experience required, with Windows, Active Directory, Exchange, ITSM ticketing, remote desktop, networking, and Microsoft Office expertise. Requires English and Spanish communication skills.
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 2003, Windows 2008, Active Directory, Exchange 2003, Exchange 2007, Remedy, HP Service Center, Peregrine Service Center, SMS, Bomgar, WebEx, Live Meeting, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project, Microsoft Visio, Internet Explorer, Chrome, Firefox, VPN, Adobe Acrobat, Winzip, ITSM, EUC