3 helpdesk analyst jobs at 2 companies in Wallkill, NY
2mo
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2mo
Client HelpDesk Analyst
Goshen or Orange County
OnsiteFull Time
CherryRoad: Operates community newspapers and provides enterprise technology consulting services.
2+ YOEMinimum 2 years helpdesk/technical support experience, 1+ year with ticketing systems (ServiceNow, Jira, Zendesk, ManageEngine), familiarity with Windows and Microsoft 365, basic networking knowledge preferred, high school diploma required; IT degrees/certs preferred.
ServiceNow, Jira, Zendesk, ManageEngine, Windows, Microsoft 365
CherryRoad: Operates community newspapers and provides enterprise technology consulting services.
2+ YOEHigh school diploma required and 2+ years in helpdesk, technical support, or NOC work. Requires 1+ year with ticketing systems, troubleshooting skills, Windows, Microsoft 365, and networking knowledge.
ServiceNow, Jira, Zendesk, ManageEngine, Windows, Microsoft 365
DLC Management: Owns and operates a portfolio of open-air shopping centers.
0+ YOE0–2 years IT helpdesk experience, CompTIA A+ (required) or similar, knowledge of Microsoft 365 and Active Directory, basic scripting/SQL/HTML/JavaScript/Python is a plus, strong communication and customer service skills.
HTML, JavaScript, SQL, Python, Microsoft Active Directory, Microsoft 365, Microsoft Teams