14 helpdesk jobs at 14 companies in Austin, TX

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IT Helpdesk
Austin, Texas, United States
$22/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
1+ YOE1+ year helpdesk experience, strong Windows/macOS and networking knowledge, Microsoft 365/Google Workspace familiarity, excellent communication, ability to lift 30–40 lbs.
Windows, macOS, Microsoft 365, Google Workspace, Wi‑Fi, VPN
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IT Helpdesk Administrator
Austin, Texas, United States
OnsiteFull Time
Swap
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
3+ YOE3–4 years IT support experience; strong Windows/macOS and networking knowledge; experience with JumpCloud, Google Workspace, Zendesk, Linear; security tooling familiarity; customer-service and troubleshooting skills.
Windows 10/11, macOS, Google Workspace, Slack, JumpCloud, Google Workspace Admin Console, Zendesk, Linear, SentinelOne, MFA, VPN, PowerShell, Bash, Python, Google Cloud, AWS, Azure
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IT Helpdesk Technician (Tier 1)
Austin, Texas, United States
OnsiteFull Time
Austin Achieve Public Schools
Austin Achieve Public Schools: Tuition-free public charter school preparing students for college success.
2+ YOEHigh school diploma/GED required; 2+ years technical support preferred. Experience with macOS, Windows, Chrome OS, Google Workspace, MDM, and IAM. Basic network and A/V troubleshooting, strong problem-solving and communication skills, satisfactory fingerprint background check.
Chromebook, MacBook, macOS, Windows, Chrome OS, Google Workspace, MDM, Identity and Access Management
2mo
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Operations Applications Analyst - Austin, TX
Austin, Texas, United States
OnsiteFull Time
CWS Apartment Homes
CWS Apartment Homes: Invests in and manages luxury multi-family apartment communities.
Full-time role supporting Yardi applications and helpdesk tasks with strong customer service.
Yardi Voyager, Yardi Elevate, Yardi Screening, Yardi PayScan, Rent Café, Site Manager
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IT Systems Administrator Intern
Austin or Fremont
$25/hr OnsiteInternship
Neuralink
Neuralink: Developing implantable brain-computer interfaces to restore human capabilities.
Currently pursuing or recently completed a degree in Computer Science, Information Technology, Information Systems, or a related field; strong OS, networking, and helpdesk skills; effective communication.
MDM (Jamf, Intune, Kandji), Google Workspace, Okta, Entra, VLAN, VPN, DNS, DHCP, Jamf, Intune, Kandji, Python, Bash, PowerShell, Slack, Zoom
2w
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Service Desk Level II- Flooring Service
Pflugerville, Texas, United States
$64k/yr OnsiteFull Time
Flooring Services Builder Resources
Flooring Services Builder Resources: A providing IT helpdesk and technical support services for business operations.
5+ YOE5+ years helpdesk experience, strong PC hardware/software troubleshooting, valid driver’s license, ability to lift 50 lbs, excellent communication and organizational skills.
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Help Desk Analyst
Austin or Madison
HybridFull Time
Findhelp
Findhelp: Building digital infrastructure for connecting people to social services.
2+ YOECustomer-focused helpdesk support role; strong troubleshooting, communication, and analytical skills; basic HTML knowledge; Jira experience; technical aptitude; 2+ years experience preferred; ability to cover varied hours.
Jira, HTML
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Desktop Support Specialist I
Leander, Texas, United States
$33-$40/hr OnsiteFull Time
City of Leander
City of Leander: Provides essential municipal services and governance for Leander residents.
2+ YOEAssociate or HS+experience with 2–4 years IT experience, Windows 11 and PC hardware support, imaging, networking (TCP/IP,DHCP), helpdesk ticketing, ability to meet CJIS requirements, valid driver's license.
Windows 11, NetMotion, Microsoft Office, Microsoft SharePoint, Microsoft Copilot, Incode, Anti-Virus, VoIP, TCP/IP, DHCP
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
Siena
Siena: Autonomous AI customer service platform for e-commerce brands.
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
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Information Technology Intern (Fall 2026)
Austin, Texas, United States
OnsiteFull Time, Internship
Saronic
Saronic: Building autonomous surface vessels for maritime defense operations.
Currently enrolled in a relevant Bachelor's or Master's program; basic troubleshooting for hardware, software, and networks; familiarity with helpdesk tools and endpoint management is a plus; strong communication and customer-focused mindset; full-time in-office Aug–Dec.
Jira, ServiceNow, Zendesk, Microsoft Intune, Jamf, SCCM, Active Directory, Microsoft Entra ID, Okta, DNS, DHCP, VPN, PowerShell, Python, Bash
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Operations and Logistics Coordinator
Austin, Texas, United States
OnsiteFull Time
Medici
Medici: Providing virtual-first advanced primary care and on-site clinical services.
1+ YOE1–3 years in operations/logistics/fulfillment or customer support; hands-on order dispatch, packaging, cold-chain knowledge; experience with shipping platforms (e.g., UPS) and helpdesk tools (e.g., Intercom); strong attention to detail and communication.
UPS, Intercom
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IT Systems Analyst
Austin or San Antonio or Houston
OnsiteFull Time
Brohn Homes
Brohn HomesNYSE: BRK.B: Designs and builds production homes in Central Texas.
1+ YOE1+ years technical support/helpdesk experience; hardware deployment, imaging, and troubleshooting; valid driver\u0019s license and willingness to travel between Austin, San Antonio, and Houston; certifications like CompTIA A+, Network+ or Google IT Support preferred.
Microsoft Active Directory, Microsoft 365, Microsoft Teams, Cisco Meraki, Microsoft Intune, Multi-Factor Authentication (MFA), iPhone
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PT Studio Coordinator-South Lamar
Austin or Austin
OnsitePart Time
CorePower Yoga
CorePower Yoga: Operates a national chain of yoga and fitness studios.
Part-time studio operations role requiring customer service experience, familiarity with POS/HRIS systems, Microsoft Office proficiency, ability to lift 25 lbs, flexible availability including mornings, evenings, weekends and some holidays; yoga teaching credentials preferred.
Point of Sales System (POS), Online Reservation System, Subbing Application, HRIS, Help Desk, intranet, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
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IT Field Services Tech (82186)
Austin, Texas, United States
FieldFull Time
Spec's Wine, Spirits & Finer Foods
Spec's Wine, Spirits & Finer Foods: Texas-based retailer of wine, spirits, beer, and gourmet foods.
2+ YOE2+ years IT field or desktop support experience, Windows 11 and Microsoft 365 administration, AD/Entra/Intune, networking (TCP/IP,DNS,DHCP,VLANs,VPNs), valid driver's license, on-call participation, and customer service skills.
Microsoft Windows, Microsoft 365, Windows 11, Exchange Online, Teams, SharePoint Online, OneDrive, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, VMware, Linux, TCP/IP, DNS, DHCP, VLANs, VPNs, Fortinet, Ubiquiti UniFi, Cisco, Meraki, ServiceDesk, PowerShell, Hyper-V