myDNA: Provides genetic testing and personalized health reporting services.
Provide first-line IT support, triage tickets, assist with desktop/laptop/peripheral setup and troubleshooting, support account administration, and document fixes. Familiarity with Windows/macOS, Active Directory, cloud productivity suites, basic scripting (PowerShell/shell), and helpdesk ticketing tools required; CompTIA A+ preferred.
Windows, macOS, Active Directory, Microsoft 365, Google Workspace, PowerShell, shell, Jira, Zendesk, Zoho
ConduentNASDAQ: CNDT: Provides digital business process services for businesses and governments.
3+ YOE3+ years technical/helpdesk experience; Linux command-line and networking knowledge; ticketing and incident resolution experience; ability to troubleshoot multi-system environments and work 24x7 rotating shifts.
Autonomous Solutions: ASI develops autonomous vehicle systems and fleet management software.
7+ YOE7+ years IT service management experience, proven helpdesk leadership, hands-on SaaS administration, identity and access management (SSO/MFA), onboarding/offboarding automation, and cross-functional partnership skills.
ConduentNASDAQ: CNDT: Conduent provides technology-led business process solutions and services.
3+ YOE3+ years technical helpdesk experience; strong Linux command-line and networking troubleshooting skills; experience with ticketing systems, batch file processing and file movement; ITIL knowledge desirable; associate/bachelor's or equivalent experience.
Hays Electrical Services: Electrical contractor for commercial, industrial, and mission-critical projects
1+ YOEProvide frontline IT support, troubleshoot hardware/software/network issues, manage tickets, configure devices, and support Microsoft 365 and Entra ID user management.
Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Windows 10, Windows 11, Microsoft Entra ID, Atera, ConnectWise, ServiceNow, Microsoft Intune, Microsoft Defender, Trimble Suite, Autodesk, Apple iOS
0.5+ YOEAssociate's degree or equivalent, bilingual, 6–12 months related experience, strong technical and customer service skills, proficient communicator, call-handling and issue documentation experience.
Adams Clinical: Independent clinical trial site network for pharmaceutical research.
1+ YOEBachelor's required; 1–3 years customer-facing IT support; strong written and verbal communication; Windows 10/11 and basic Mac troubleshooting; ticketing systems, VoIP, Microsoft 365; network basics (DHCP, DNS); 70+ wpm typing.
Windows 10, Windows 11, Mac OS X, DHCP, DNS, Microsoft 365, VoIP, ticketing systems
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
3+ YOE3–4 years IT support experience; strong Windows/macOS and networking knowledge; experience with JumpCloud, Google Workspace, Zendesk, Linear; security tooling familiarity; customer-service and troubleshooting skills.
Windows 10/11, macOS, Google Workspace, Slack, JumpCloud, Google Workspace Admin Console, Zendesk, Linear, SentinelOne, MFA, VPN, PowerShell, Bash, Python, Google Cloud, AWS, Azure
Bowman Consulting GroupNASDAQ: BWMN: Provider of engineering and infrastructure consulting services.
0+ YOEHigh school diploma or equivalent; 0–1 year technical support experience; basic knowledge of Windows OS and Microsoft Office; CompTIA A+ or ITIL preferred.
Remote Helpdesk Support Technician (Active Directory)
Dallas, Texas, United States
$50k-$55k/yrRemoteFull Time
Reynolds and Reynolds: Provides software and services for automotive retailers.
2+ YOE2+ years helpdesk/desktop support, IT certifications or technical education, Windows Active Directory experience, ticketing system proficiency, printer/scanner/wireless/network troubleshooting, knowledge of Windows Server and Microsoft Exchange.
Active Directory, Microsoft Windows Server 2003, Microsoft Windows Server 2008, Microsoft Windows Server 2012, Microsoft Exchange Server 2007, Microsoft Exchange Server 2010, Microsoft Exchange Server 2013
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE5-10 years help desk experience supporting court case management and jury software; advanced application troubleshooting, strong communication and customer service skills.
Prime Communications: Largest privately held AT&T authorized wireless retail partner.
Provide first-level IT support in-office for 2,000+ locations; strong communication; troubleshoot PCs, mobile devices, networking; document in ticketing; fast-paced environment.
Computers and operating systems, Mobile devices, Printers, Networking, Wi-Fi, Routers and switches, Payment terminals, Security camera systems, IP-based safe locks, Smart thermostats
AisinTokyo Stock Exchange: 7259: Manufactures automotive components and systems for global vehicle manufacturers.
5+ YOE5+ years IT experience, associate degree in IT or related field required; experience with Active Directory, DHCP, Office 365, Windows 11 Pro, iOS; strong troubleshooting and communication skills.
DHCP, Active Directory, Office 365, Windows 11 Pro, Apple iPhone iOS
Austin Achieve Public Schools: Tuition-free public charter school preparing students for college success.
2+ YOEHigh school diploma/GED required; 2+ years technical support preferred. Experience with macOS, Windows, Chrome OS, Google Workspace, MDM, and IAM. Basic network and A/V troubleshooting, strong problem-solving and communication skills, satisfactory fingerprint background check.
Chromebook, MacBook, macOS, Windows, Chrome OS, Google Workspace, MDM, Identity and Access Management
City Electrical Factors: A global distributor and manufacturer of electrical products and supplies.
1+ YOE1+ year help desk experience preferred; experience with ticketing systems; working knowledge of Microsoft Word and Excel; strong communication and phone skills.
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yrHybridFull Time
Polsinelli: Am Law 100 law firm providing comprehensive legal services.
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System