71 helpdesk engineer jobs at 60 companies in United States
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Helpdesk Engineer
Ford Island, Hawaii, United States
$62k-$141k/yr OnsiteFull Time
5+ YOERequires 5+ years operating complex helpdesk environments, troubleshooting, incident management, SOP development, identity systems, advanced ticketing, workflow documentation, and Secret clearance eligibility. High school diploma/GED required.
Microsoft Active Directory, ServiceNow, Jira, AI, ITIL, Atlassian, COBIT
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Helpdesk Engineer
Honolulu, Hawaii, United States
$62k-$141k/yr OnsiteFull Time
Requires 5+ years operating complex help desk environments, identity systems, advanced ticketing, workflow documentation, cross-functional communication, HS diploma/GED, and ability to obtain Secret clearance.
Microsoft Active Directory, ServiceNow, Jira, ITIL, Atlassian, COBIT
1mo
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IT Helpdesk Engineer
Los Angeles, California, United States
$35/hr OnsiteFull Time
3+ YOE3+ years IT experience with Level 2 proficiency; Windows and macOS support; Google Workspace and Microsoft 365 administration; networking (AD,DHCP,DNS,Group Policy), MDM, managed antivirus, backup solutions; CompTIA A+ and Network+ preferred.
Windows, macOS, Google Workspace, Microsoft 365, Active Directory, DHCP, DNS, Group Policy, MDM, Ethernet, SaaS
2w
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TAC Helpdesk Engineer
Albany or South Carolina or Saratoga Springs or North Carolina or New Hampshire or Massachusetts or Rhode Island or Connecticut or New Jersey or Maine or Rocky Hill or Maryland or Illinois or Delaware or Washington, D.C.
$65k/yr RemoteFull Time
3+ YOEAssociate degree or 3–5 years equivalent experience, an industry certification, networking expertise, and hands-on experience with Windows, Microsoft 365, Azure, Entra, and Intune.
ConnectWise, Microsoft 365, Azure, Microsoft Entra, Microsoft Intune, Windows Server, Microsoft Windows, Microsoft 365 Admin Center, IP, Apple Mac, ITIL, FBI Criminal Justice Information Services (CJIS) Security Policy
2w
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TAC Helpdesk Engineer
Albany or South Carolina or Saratoga Springs or North Carolina or New Hampshire or Massachusetts or Rhode Island or Connecticut or New Jersey or Maine or Rocky Hill or Maryland or Illinois or Delaware or Washington
$65k/yr RemoteFull Time
3+ YOEAssociate's degree or 3–5 years equivalent technical experience, relevant certification, IP networking, Windows Server, Microsoft 365, Azure, Intune, troubleshooting, communication, and client service skills.
ConnectWise, Microsoft 365, Azure, Entra, Intune, Microsoft Windows Server, Microsoft Windows, Microsoft 365 Admin Center, Apple Mac, ITIL
3w
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Temporary Helpdesk Engineer
Jersey City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Pennsylvania or South Carolina or Tennessee or Texas or Washington
$40-$45/hr OnsiteTemporary
2+ YOERequires 2–4+ years of corporate IT support experience, troubleshooting hardware, software, networks, access, devices, and conference-room technology; strong communication and customer-service skills required.
Zoom Rooms, Microsoft Windows, macOS, Mobile Device Management (MDM), MFA
2mo
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Contract: IT Helpdesk Engineer Level 2
Burlington or Bedford
$40-$50/hr HybridContract, Temporary
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms
2w
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Tier 1 Helpdesk Engineer
Braintree, Massachusetts, United States
$24-$30/hr OnsiteFull Time
Prior IT experience, network troubleshooting and administration, Windows and Linux knowledge, Microsoft Office proficiency, 50+ WPM typing, communication, multitasking, and on-call availability required.
ConnectWise, Microsoft Office, Windows, Linux, ITIL, ConnectWise Manage, ConnectWise Automate, SAN
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Helpdesk Technician
Miami, Florida, United States
OnsiteFull Time
Provides internal technical support, troubleshoots company systems, manages tickets and user access, maintains documentation, and collaborates with Product and Engineering on system issues and fixes.
AdminCRM, TA Portal, Front, Zoom, Microsoft 365
2w
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Helpdesk Manager
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOEBachelor's degree in IT, engineering, or related field plus 5 years of relevant IT experience, or 10 years without a degree. Requires ITSM, ITIL 4, leadership, customer service, and public trust suitability.
Windows, Mac, Microsoft Windows 10, Active Directory, Microsoft SharePoint, Microsoft Teams, Microsoft Office 365, ITSM, Zendesk
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Level 1 Helpdesk Technician
Lima, Ohio, United States
OnsiteFull Time
Associate degree or equivalent relevant technical experience, Field Engineer FE Grade 2, prior help desk or customer support experience, and strong technical, analytical, communication, and problem-solving skills.
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract
1+ YOEPreferred bachelor's degree in IT, information systems, computer engineering, or similar; 1+ year technical support experience; PC/laptop troubleshooting; Windows 10/11 and Office 365 experience.
Microsoft 365, Windows 10, Windows 11, Microsoft Office 365, PowerShell, Python
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract, Full Time
1+ YOEBachelor's degree in IT, information systems, computer engineering, or similar preferred; 1+ year technical support experience required; PC/laptop troubleshooting skills and Windows 10/11 and Office 365 experience required.
Microsoft 365, Windows 10, Windows 11, Office 365, PowerShell, Python
2mo
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Helpdesk Engineer - Level II
Tyrone or Atlanta
$55k-$65k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, High School diploma or equivalent (degree preferred), Microsoft 365 or Azure Fundamentals certification, Active Directory and Microsoft 365/Azure AD experience, networking and virtualization skills, strong communication and documentation.
ConnectWise, IT Glue, Microsoft Teams, Active Directory, Azure AD, Microsoft 365, DHCP, DNS, VPN, Remote Desktop, RD Gateway, TruGrid, Hyper-V, VMware ESXi, Cisco Meraki, AnyConnect VPN, Todyl SGN, ConnectWise PSA
1d
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Helpdesk- Technical Support Engineer
Lincoln or Talladega
$16-$26/hr OnsiteFull Time
1+ YOEAt least 1 year of experience administering desktops, laptops, tablets, and printers; ability to provide tier 1 or 2 technical support and perform backup, server, hardware, and disaster recovery duties.
IBM I, BRMS, AdaptIO, SAN, GCCS, Active Directory
3w
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Junior Engineer
Annapolis Junction, Maryland, United States
$48-$58/hr OnsiteFull Time
1+ YOERequires 1+ year IT or helpdesk experience, systems requirements documentation, troubleshooting, stakeholder collaboration, shift availability, HS diploma/GED, and TS/SCI clearance with polygraph.
Confluence, AWS, Python
1w
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HPC Platform Engineer
United States
$100k-$130k/yr RemoteFull Time
6+ YOEBachelor’s degree in computer science or equivalent; 6+ years supporting Linux servers; HPC platform engineering, automation, networking, cloud/on-premise infrastructure, CI/CD, scripting, and troubleshooting expertise.
Linux, service desk, ticketing systems, Docker, Kubernetes, Rocky 8, Slurm, PBS Pro, LSF, Ansible, xCAT, Warewulf, Foreman, Cobbler, GitLab, DevOps, bash, Python, Terraform, Lustre, GPFS/Spectrum Scale, BeeGFS, InfiniBand, RDMA, Lmod, Spack, EasyBuild, MySQL, Prometheus, Grafana, NVIDIA drivers, CUDA
2mo
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WordPress Support Engineer
United States or Jupiter
RemoteFull Time
2+ YOE2+ years WordPress experience, excellent English communication, experience with live chat/helpdesk, familiarity with web hosting stacks, SSH/WP-CLI, Cloudflare/DNS, troubleshooting and PHP preferred.
WordPress, Live Chat, helpdesk tools, cPanel, NGINX, Apache, MySQL, linux, SSH, WP-CLI, Page Builders, Caching Plugins, Cloudflare, DNS, PHP, Redis, CDN, WAF
2mo
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
5d
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Systems Engineer
United States
HybridFull Time
2+ YOERequires 2–4+ years in IT service desk or helpdesk support, ITIL Foundation preferred, and a technical diploma or bachelor's degree in IT, computer science, or a related field.
ServiceNow, Remedy, ITSM, Active Directory, Exchange, Outlook, Lotus Notes, Bomgar, DameWare, VNC, VPN, WiFi, Microsoft 365, Microsoft Office, Adobe
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