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Helpdesk Engineer
Cary, Illinois, United States
$55k-$60k/yr OnsiteFull Time
3+ YOEMinimum 3 years helpdesk/customer-service IT experience; troubleshooting desktop/laptop OS, Office 365, printers, anti-virus, TCP/IP; strong technical writing; authorized to work in the US.
Microsoft Office 365, Microsoft Server, TCP/IP
1mo
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IT Helpdesk & Infrastructure Engineer
Newark, California, United States
$125k-$155k/yr OnsiteFull Time
Onsite IT helpdesk and infrastructure engineer supporting macOS, Windows, iOS, Microsoft 365, Zoom, NinjaOne, Intune; strong networking knowledge and experience providing executive-level support; IT certifications preferred.
macOS, Windows, Windows Server, iOS, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Zoom, Logitech Collab OS, NinjaOne, Intune, TCP/IP, DNS, VPN, Freshservice, switches, wireless access points
1w
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IT Helpdesk Engineer
Los Angeles, California, United States
$35/hr OnsiteFull Time
3+ YOE3+ years IT experience with Level 2 proficiency; Windows and macOS support; Google Workspace and Microsoft 365 administration; networking (AD,DHCP,DNS,Group Policy), MDM, managed antivirus, backup solutions; CompTIA A+ and Network+ preferred.
Windows, macOS, Google Workspace, Microsoft 365, Active Directory, DHCP, DNS, Group Policy, MDM, Ethernet, SaaS
2mo
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Helpdesk Engineer, Senior
Ford Island, Hawaii, United States
$78k-$176k/yr OnsiteFull Time
8+ YOE8+ years in complex help desk, incident management, SOP development; Secret clearance; HS diploma or GED; experience with Microsoft AD and advanced ticketing systems (ServiceNow or Jira).
Microsoft Active Directory, ServiceNow, Jira
2mo
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Helpdesk Engineer, Senior
Honolulu, Hawaii, United States
$78k-$176k/yr OnsiteFull Time
8+ YOE8+ years in ITSM, senior help desk leadership; Microsoft AD; ServiceNow/Jira; SOP/documentation; cross-functional communication; secret clearance; HS diploma or GED.
Microsoft Active Directory, ServiceNow, Jira, ITIL, COBIT, Atlassian
1mo
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Contract: IT Helpdesk Engineer Level 2
Burlington or Bedford
$40-$50/hr HybridContract, Temporary
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms
1mo
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Helpdesk Engineer – Windows / Microsoft 365
New York, New York, United States
$40/hr OnsiteFull Time
Vichara: Develops risk management and portfolio analytics software for financial institutions.
Provide L1 desktop and application support; troubleshoot Windows, VPN, network, and Office 365; basic Azure/Entra ID; FTP/SFTP; document tickets; strong English.
Windows 10/11, Office 365, Outlook, Teams, OneDrive, SharePoint, Azure AD, Entra ID, FTP/SFTP
1mo
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QA Analyst / Helpdesk Support Engineer
Sterling, Virginia, United States
$75k-$85k/yr HybridFull Time
3+ YOE3+ years in QA testing, helpdesk/support; manual testing; defect tracking tools (Jira/Azure DevOps); Agile; DMV area; familiarity with Salesforce/SharePoint; automation testing experience a plus.
Jira, Azure DevOps, Salesforce, SharePoint, Postman, Selenium, TestComplete
1mo
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Junior Engineer - Tier 1 Helpdesk Support
United States
$102k-$138k/yr RemoteFull Time
Experience in IT help desk or system administration, familiarity with JIRA Service Management, macOS/Windows/Linux administration, basic cloud (AWS) understanding, ability to obtain IAT Level II (e.g., Security+) and CUI access, and ability to work remote with East Coast core hours.
JIRA Service Management, Kubernetes, AWS, macOS, Windows, Linux, GitLab CI, GitHub Actions, Jenkins, SIEM, MDM, Terraform, Pulumi, Helm, Kustomize, GitOps, CNCF
1d
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Helpdesk Tech
Colorado Springs, Colorado, United States
$50k-$60k/yr OnsiteFull Time
6+ YOEBachelor's degree in CS/IS/Engineering or related field, 6 years related experience, meet IAT-II, active security clearance required.
1mo
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Helpdesk Engineer - Level II
Tyrone or Atlanta
$55k-$65k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, High School diploma or equivalent (degree preferred), Microsoft 365 or Azure Fundamentals certification, Active Directory and Microsoft 365/Azure AD experience, networking and virtualization skills, strong communication and documentation.
ConnectWise, IT Glue, Microsoft Teams, Active Directory, Azure AD, Microsoft 365, DHCP, DNS, VPN, Remote Desktop, RD Gateway, TruGrid, Hyper-V, VMware ESXi, Cisco Meraki, AnyConnect VPN, Todyl SGN, ConnectWise PSA
2mo
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Junior Engineer
Annapolis Junction, Maryland, United States
$48-$58/hr OnsiteFull Time
1+ YOE1+ year IT/helpdesk experience; level 1 restoration; capture requirements; support dev teams; coordinate outages; shift-able; liaison with leadership and government stakeholders; TS/SCI clearance with polygraph; HS diploma or GED.
Confluence, SOPs
4w
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IoT Solutions Engineer | Telematics
Dallas or Irving
HybridFull Time
Experience with telematics/GNSS devices, CANbus, RS232/RS485, 1-Wire, Bluetooth/BLE; strong troubleshooting, communication, and documentation skills; technical/engineering education or equivalent experience; English proficiency.
GNSS, CANbus, RS232/RS485, 1-Wire, Bluetooth, BLE, Jira, GitLab, OpenProject, ServiceDesk
4w
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WordPress Support Engineer
United States or Jupiter
RemoteFull Time
2+ YOE2+ years WordPress experience, excellent English communication, experience with live chat/helpdesk, familiarity with web hosting stacks, SSH/WP-CLI, Cloudflare/DNS, troubleshooting and PHP preferred.
WordPress, Live Chat, helpdesk tools, cPanel, NGINX, Apache, MySQL, linux, SSH, WP-CLI, Page Builders, Caching Plugins, Cloudflare, DNS, PHP, Redis, CDN, WAF
2mo
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IT Support Engineer - Helpdesk ServiceDesk (Work from home)
Saint Croix Falls or United States
$45k-$55k/yr RemoteFull Time
3+ YOE3+ years MSP/IT support experience, AD/GPO, Windows/Windows Server, Office 365 Administration, VPN, Microsoft Teams, experience with ConnectWise/Repairshopr/Syncro, strong customer-facing and sales skills, typing 40 WPM, CompTIA/Microsoft/Cisco certifications a plus.
Microsoft Teams, Microsoft 365, Microsoft Office 365 Administration, Microsoft Office, Active Directory, Group Policy, Windows, Windows Server, VPN, Repairshopr, Syncro, Keeper Password Manager, ConnectWise, BrightGauge, Monday.com, Fortinet, SonicWALL, Ubiquiti
2w
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IT Engineer
Austin, Texas, United States
$98k-$115k/yr HybridFull Time
2+ YOE2+ years in systems/IT engineering or helpdesk, experience with MDM, identity management (Okta), endpoint security, collaboration tools, scripting (Python/Bash/PowerShell) and support for distributed workforces.
CrowdStrike, CrowdStrike Falcon, Bitdefender, Kolide, Okta, 1Password, Abnormal, Zoom Rooms, Zoom, Kandji, JumpCloud, Microsoft Intune, Landscape, Slack, Google Workspace, Microsoft Office 365, Microsoft Teams, Atlassian, Claude, ChatGPT, Ubuntu, Fedora, Python, Bash, Zsh, PowerShell, AWS, GCP, Azure
4w
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
1mo
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Support Engineer (2288)
Monroe, Louisiana, United States
$58k-$79k/yr HybridFull Time
4+ YOE3-5 years Helpdesk/Desktop Support; strong troubleshooting; good communication; IT certifications preferred.
Microsoft 365, Azure, Active Directory, Firewalls, Switches, Servers, Networking, Remote Support
2w
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Systems Engineer
United States
$70k-$90k/yr RemoteFull Time
3+ YOE3+ years systems engineering or advanced helpdesk experience in virtualized enterprise environments; hands-on with Microsoft 365, Microsoft Azure, Entra ID, Microsoft Intune, Windows/macOS, Active Directory, networking fundamentals, strong troubleshooting and communication skills, and ability to manage multiple priorities.
Microsoft Azure, AWS, Microsoft 365, Entra ID, Microsoft Intune, Windows Server, Active Directory, Group Policy, DNS, DHCP, TCP/IP, LAN/WAN, VPN, SD-WAN, Cisco Meraki, PowerShell, ITSM
1w
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UI/UX Developer
United States
HybridFull Time
8+ YOE8+ years in multi-channel helpdesk or customer support with advanced English, strong analytical/problem-solving skills, familiarity with ISV/high-tech domains, and proficiency with helpdesk/ticketing workflows.
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