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3 helpdesk engineer jobs at 3 companies in Berkeley, CA

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IT Helpdesk & Infrastructure Engineer
Newark, California, United States
$125k-$155k/yr OnsiteFull Time
Protagonist Therapeutics
Protagonist TherapeuticsNASDAQ: PTGX: Developing oral peptide therapeutics for complex diseases.
Onsite IT helpdesk and infrastructure engineer supporting macOS, Windows, iOS, Microsoft 365, Zoom, NinjaOne, Intune; strong networking knowledge and experience providing executive-level support; IT certifications preferred.
macOS, Windows, Windows Server, iOS, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Zoom, Logitech Collab OS, NinjaOne, Intune, TCP/IP, DNS, VPN, Freshservice, switches, wireless access points
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Associate IT Support Engineer
Palo Alto, California, United States
$35-$43/hr OnsiteContract
iSoftStone
iSoftStoneShenzhen Stock Exchange: 301236: Provides software development, IT consulting, and digital transformation services.
2+ YOE2+ years IT support/helpdesk experience; proficiency with Windows and macOS, Office 365/Google Workspace, Azure AD; networking fundamentals (TCP/IP, DHCP, DNS, VPN); strong English communication and customer-service skills.
Microsoft Office 365, Google Workspace, Azure AD, Windows, macOS
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Digital and AI Solutions Engineer
San Jose, California, United States
$125k-$145k/yr HybridFull Time
KeyPoint Credit Union
KeyPoint Credit Union: Member-owned financial cooperative providing consumer and business banking services.
5+ YOE5+ years software development, hands-on agentic AI experience (Microsoft Copilot Studio), strong .NET/C#, TypeScript/Angular, Node.js, REST API, secure coding, and on-call/helpdesk support.
Microsoft Copilot Studio, Anthropic Claude, OpenAI (GPT), Microsoft .NET, C#, TypeScript, Angular, Node.js, REST, Microsoft Azure AI Services, Azure Functions, Azure DevOps, Git
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