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2 helpdesk engineer jobs at 2 companies in Elgin, TX

3w
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IT Engineer
Austin, Texas, United States
$98k-$115k/yr HybridFull Time
Redpanda Data
Redpanda Data: Streaming data platform for real-time applications and AI
2+ YOE2+ years in systems/IT engineering or helpdesk, experience with MDM, identity management (Okta), endpoint security, collaboration tools, scripting (Python/Bash/PowerShell) and support for distributed workforces.
CrowdStrike, CrowdStrike Falcon, Bitdefender, Kolide, Okta, 1Password, Abnormal, Zoom Rooms, Zoom, Kandji, JumpCloud, Microsoft Intune, Landscape, Slack, Google Workspace, Microsoft Office 365, Microsoft Teams, Atlassian, Claude, ChatGPT, Ubuntu, Fedora, Python, Bash, Zsh, PowerShell, AWS, GCP, Azure
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1mo
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
Siena
Siena: Autonomous AI customer service platform for e-commerce brands.
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
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