1mo
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Contract: IT Helpdesk Engineer Level 2
Burlington or Bedford
$40-$50/hr HybridContract, Temporary
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms
4w
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
2mo
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Technical Services Engineer - Bilingual - Portuguese + English
Chelmsford, Massachusetts, United States
$75k-$80k/yr HybridFull Time
2+ YOEBilingual Portuguese/English technical support engineer with 2+ years in a tech-support or call center environment; strong networking knowledge; hybrid onsite/remote; English-only role or bilingual options.
Networking, IT troubleshooting, Helpdesk software, IP routing, Switching
1w
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Manager, DTC Software Engineering
St. Louis or Boston
$122k-$183k/yr HybridFull Time
New Balance: Designs and manufactures athletic footwear, apparel, and sports equipment.
10+ YOE4+ Mgmt10+ years technical experience, 4+ years managing engineers, Bachelors in CS/IS or related, eCommerce experience preferred, strong engineering best practices and security knowledge.
HTTP, HTML, CSS, JavaScript, Node.js, .Net, C#, Java, PHP, REST, SOA, microservices, message queues, databases, Microsoft Azure, Salesforce Commerce Cloud, Confluence, Jira, Service Desk, Bitbucket
2mo
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Director of End User Services
Chelsea, Massachusetts, United States
$119k-$185k/yr HybridFull Time
5+ YOE5+ MgmtLeads statewide end-user services organization; manages Service Desk, Deskside, and Desktop Engineering; oversees 24x7 operations; hybrid work location; travel minimal; reports to Deputy CIO.
Service Desk, Deskside support, Desktop Engineering, Windows imaging, Software packaging, Patching endpoint devices