3 helpdesk engineer jobs at 2 companies in Fall River, MA
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
Siena: Autonomous AI customer service platform for e-commerce brands.
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
New Balance: Designs and manufactures athletic footwear, apparel, and sports equipment.
10+ YOE4+ Mgmt10+ years technical experience, 4+ years managing engineers, Bachelors in CS/IS or related, eCommerce experience preferred, strong engineering best practices and security knowledge.