2 helpdesk engineer jobs at 2 companies in Gary, IN
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
Siena: Autonomous AI customer service platform for e-commerce brands.
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Proven IT: Provides managed IT, printing, and business technology solutions.
Provide first-line helpdesk support, troubleshoot hardware/software/network issues, travel to client sites (up to 50%), lift up to 50 lbs, and work in confined spaces; bachelor's degree or related experience required.