7 helpdesk engineer jobs at 6 companies in Hanover, MA
2mo
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Contract: IT Helpdesk Engineer Level 2
Burlington or Bedford
$40-$50/hr HybridContract, Temporary
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms
1w
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Tier 1 Helpdesk Engineer
Braintree, Massachusetts, United States
$24-$30/hr OnsiteFull Time
Prior IT experience, network troubleshooting and administration, Windows and Linux knowledge, Microsoft Office proficiency, 50+ WPM typing, communication, multitasking, and on-call availability required.
ConnectWise, Microsoft Office, Windows, Linux, ITIL, ConnectWise Manage, ConnectWise Automate, SAN
2mo
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
1w
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IT Site Engineer
Needham, Massachusetts, United States
$62k-$83k/yr OnsiteFull Time
3+ YOERequires 3–5 years of IT helpdesk or desktop support experience, Mac and Microsoft environment administration, endpoint troubleshooting, ITSM experience, and strong communication skills. Must work in the US without sponsorship.
Jira Service Management (JSM), Windows, macOS, WiFi, Adaxes, Active Directory, Entra ID, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft Intune, Windows Autopilot, Jamf, Confluence, Microsoft 365 Admin Center, iOS
22h
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Associate Application Support Analyst
Lexington, Massachusetts, United States
$70k-$123k/yr OnsiteFull Time
3+ YOEBachelor’s degree in computer science, software engineering, or related field and 3+ years of IT helpdesk and project experience. Requires expertise in Microsoft systems, Active Directory, Azure, Office 365, and technical support.
Microsoft Operating systems, Active Directory, Azure, Microsoft Office 365, Exchange Online, Microsoft Office 365 Admin Center, AzureAD, Trellix, TCP/IP, DNS, DHCP, VPN, Automox, SmartDeploy, FreshService, VoIP
1mo
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Manager, DTC Software Engineering
St. Louis or Boston
$122k-$183k/yr HybridFull Time
New Balance: Designs and manufactures athletic footwear, apparel, and sports equipment.
10+ YOE4+ Mgmt10+ years technical experience, 4+ years managing engineers, Bachelors in CS/IS or related, eCommerce experience preferred, strong engineering best practices and security knowledge.
HTTP, HTML, CSS, JavaScript, Node.js, .Net, C#, Java, PHP, REST, SOA, microservices, message queues, databases, Microsoft Azure, Salesforce Commerce Cloud, Confluence, Jira, Service Desk, Bitbucket
1d
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School Year 26/27 Instructional Technology Teacher
Lynn, Massachusetts, United States
OnsiteFull Time
Massachusetts instructional technology, library media, digital literacy, or technical/engineering license; bachelor's degree; SEI endorsement; technology integration, collaboration, communication, and organizational skills.
HelpDesk