7 helpdesk engineer jobs at 6 companies in Holden, MA
1mo
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IT Helpdesk Support Engineer
Boston, Massachusetts, United States
$70k-$80k/yr HybridFull Time
3+ YOEBachelor's degree preferred,3+ years IT operations/helpdesk experience,expertise in Windows and endpoint management,identity/access management,ITSM and networking;CompTIA/Microsoft certifications preferred.
Windows 10, Windows 11, Microsoft Intune, Autopilot, Outlook, Microsoft Teams, OneDrive, SharePoint, Ninja RMM, Active Directory, Entra ID, Okta, Microsoft Defender, SentinelOne, Sophos Central, CrowdStrike, Zscaler ZIA, Palo Alto Prisma Access, Netskope One, Azure Virtual Desktop, Citrix, VMware Horizon, Fortinet, Cisco, JIRA Service Management, Zendesk, ServiceNow
2mo
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Contract: IT Helpdesk Engineer Level 2
Burlington or Bedford
$40-$50/hr HybridContract, Temporary
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms
3d
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Tier 1 Helpdesk Engineer
Braintree, Massachusetts, United States
$24-$30/hr OnsiteFull Time
Prior IT experience, network troubleshooting and administration, Windows and Linux knowledge, Microsoft Office proficiency, 50+ WPM typing, communication, multitasking, and on-call availability required.
ConnectWise, Microsoft Office, Windows, Linux, ITIL, ConnectWise Manage, ConnectWise Automate, SAN
2mo
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
1w
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IT Site Engineer
Needham, Massachusetts, United States
$62k-$83k/yr OnsiteFull Time
3+ YOERequires 3–5 years of IT helpdesk or desktop support experience, Mac and Microsoft environment administration, endpoint troubleshooting, ITSM experience, and strong communication skills. Must work in the US without sponsorship.
Jira Service Management (JSM), Windows, macOS, WiFi, Adaxes, Active Directory, Entra ID, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft Intune, Windows Autopilot, Jamf, Confluence, Microsoft 365 Admin Center, iOS
1mo
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Manager, DTC Software Engineering
St. Louis or Boston
$122k-$183k/yr HybridFull Time
New Balance: Designs and manufactures athletic footwear, apparel, and sports equipment.
10+ YOE4+ Mgmt10+ years technical experience, 4+ years managing engineers, Bachelors in CS/IS or related, eCommerce experience preferred, strong engineering best practices and security knowledge.
HTTP, HTML, CSS, JavaScript, Node.js, .Net, C#, Java, PHP, REST, SOA, microservices, message queues, databases, Microsoft Azure, Salesforce Commerce Cloud, Confluence, Jira, Service Desk, Bitbucket
2mo
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Senior Manager, Metering & Customer Technology Integration
Londonderry or Joplin or Litchfield Park or Gainesville
$130k-$180k/yr HybridFull Time
Bachelor’s degree in electrical engineering, information technology, computer science, or related field; extensive utility AMI experience and IT team, vendor, and complex technology project management experience.
Advanced Metering Infrastructure (AMI), SAP, SAP IS-U, Helpdesk