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2 helpdesk engineer jobs at 2 companies in Margate, FL

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WordPress Support Engineer
United States or Jupiter
RemoteFull Time
Rocket.net
Rocket.net: Managed WordPress hosting with edge-first performance and security.
2+ YOE2+ years WordPress experience, excellent English communication, experience with live chat/helpdesk, familiarity with web hosting stacks, SSH/WP-CLI, Cloudflare/DNS, troubleshooting and PHP preferred.
WordPress, Live Chat, helpdesk tools, cPanel, NGINX, Apache, MySQL, linux, SSH, WP-CLI, Page Builders, Caching Plugins, Cloudflare, DNS, PHP, Redis, CDN, WAF
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
Siena
Siena: Autonomous AI customer service platform for e-commerce brands.
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
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