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Helpdesk Engineer
Cary, Illinois, United States
$55k-$60k/yr OnsiteFull Time
3+ YOEMinimum 3 years helpdesk/customer-service IT experience; troubleshooting desktop/laptop OS, Office 365, printers, anti-virus, TCP/IP; strong technical writing; authorized to work in the US.
Microsoft Office 365, Microsoft Server, TCP/IP
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence