5 helpdesk engineer jobs at 5 companies in Naperville, IL
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Helpdesk Engineer
Cary, Illinois, United States
$55k-$60k/yr OnsiteFull Time
3+ YOEMinimum 3 years helpdesk/customer-service IT experience; troubleshooting desktop/laptop OS, Office 365, printers, anti-virus, TCP/IP; strong technical writing; authorized to work in the US.
Microsoft Office 365, Microsoft Server, TCP/IP
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
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Systems Engineer I
Chicago, Illinois, United States
$100k-$115k/yr OnsiteFull Time
4+ YOEBachelor’s degree in a computer-related field or equivalent experience, Microsoft certification, 4+ years of IT experience, helpdesk experience, systems, networking, virtualization, Windows Server, Exchange, and disaster recovery expertise.
Cisco Unified Communications Solutions, Voice Over IP, Microsoft Server Operating Systems, Microsoft Exchange, Microsoft Office 365, VMware, Hyper-V, Microsoft Windows Server 2008 R2, Microsoft Windows Server 2016, Ethernet, HP, IBM, Dell, Storage Area Network, Microsoft Anti-Virus, Microsoft Anti-SPAM
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Tier 1 Engineer
Tinley Park, Illinois, United States
$35k-$50k/yr OnsiteFull Time
Provide first-line helpdesk support, troubleshoot hardware/software/network issues, travel to client sites (up to 50%), lift up to 50 lbs, and work in confined spaces; bachelor's degree or related experience required.
2w
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Junior Network Engineer
Chicago, Illinois, United States
$33-$38/hr FieldFull Time
1+ YOERequires 1–3 years installing and configuring routers and switches, network security monitoring, network component maintenance, analytical troubleshooting, documentation, and strong communication. CCNA preferred or obtainable within 3–6 months.
routers, switches, wireless access points, network operating system, helpdesk ticketing system