8 helpdesk engineer jobs at 7 companies in Pelham, NH
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Tier 1 Helpdesk Engineer
Braintree, Massachusetts, United States
$24-$30/hrOnsiteFull Time
Simpatico Systems: Private U.S. managed IT, cybersecurity, compliance, physical-security, and AI-automation provider serving businesses and defense contractors.
Prior IT experience, network troubleshooting and administration, Windows and Linux knowledge, Microsoft Office proficiency, 50+ WPM typing, communication, multitasking, and on-call availability required.
ConnectWise, Microsoft Office, Windows, Linux, ITIL, ConnectWise Manage, ConnectWise Automate, SAN
PharmaEssentiaTaiwan Stock Exchange (TWSE): 6446: Public Taiwanese biopharmaceutical developing biologic therapies for patients with blood disorders and hematologic cancers worldwide.
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
Siena AI: AI is a private software providing autonomous customer-experience agents for consumer brands and commerce businesses.
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
SharkNinjaNYSE: SN: Global product design and technology.
3+ YOERequires 3–5 years of IT helpdesk or desktop support experience, Mac and Microsoft environment administration, endpoint troubleshooting, ITSM experience, and strong communication skills. Must work in the US without sponsorship.
Jira Service Management (JSM), Windows, macOS, WiFi, Adaxes, Active Directory, Entra ID, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft Intune, Windows Autopilot, Jamf, Confluence, Microsoft 365 Admin Center, iOS
Vapotherm: Private U.S. medical-device manufacturer providing non-invasive respiratory support technologies for patients with acute and chronic breathing disorders.
5+ YOEBachelor's degree in computer science, computer applications, or related field; 5 years of relevant experience; and 1 year developing cyber resilience strategies, security policies, and security controls.
GCP, Azure, Active Directory, Security Command Center, Cisco Meraki Firewall, CrowdStrike, Intune, Zoho, Nessus, Burp Suite, Kali Linux, Microsoft TMT, Snyk SAST, Helm SBOM, JIRA, Service Desk, Microsoft Outlook, Wizer Security, SAST, DAST
New Balance: Empowering people through sport and craftsmanship.
10+ YOE4+ Mgmt10+ years technical experience, 4+ years managing engineers, Bachelors in CS/IS or related, eCommerce experience preferred, strong engineering best practices and security knowledge.
Londonderry or Joplin or Litchfield Park or Gainesville
$130k-$180k/yrHybridFull Time
Liberty Utilities: A private Algonquin subsidiary operating regulated electricity, natural gas, water, and wastewater utilities for North American communities.
Bachelor’s degree in electrical engineering, information technology, computer science, or related field; extensive utility AMI experience and IT team, vendor, and complex technology project management experience.
Advanced Metering Infrastructure (AMI), SAP, SAP IS-U, Helpdesk