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2 helpdesk engineer jobs at 2 companies in Springfield, TN

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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
Siena
Siena: Autonomous AI customer service platform for e-commerce brands.
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
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Engineer, Client Services
Brentwood, Tennessee, United States
HybridFull Time
IT Solutions Consulting
IT Solutions Consulting: A national managed services provider delivering comprehensive technology solutions.
3+ YOE3+ years helpdesk experience and 2+ years network admin experience; troubleshooting, ticketing, AD, Windows Server, Office 365, VMware, firewalls and VPNs; client-facing, able to lift 50 lbs and travel to client sites.
Microsoft 365, Active Directory, Windows Server, Remote Desktop Services, SSL Certificates, Microsoft Exchange, Office 365 Exchange Online, Office 365 SharePoint Online, VMware ESXi, vCenter Server, Cisco ASA, SonicWall, Remote Access VPNs, Site-to-Site VPNs, Microsoft Office
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