39 helpdesk jobs at 32 companies in Laguna Niguel, CA
1mo
Save
Mark Applied
Hide
1mo
IT Helpdesk Specialist (Remote)
Irvine or United States
RemoteFull Time, Part Time
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
1+ YOE1–2 years helpdesk experience, associate's degree or equivalent experience, strong troubleshooting and communication skills, familiarity with Windows/macOS and ticketing systems.
Zendesk, ServiceNow, Windows, macOS, Microsoft Office Suite, Google Workspace
1Above Technology: Provides managed IT services, infrastructure, and technical support.
3+ YOE3+ years support management experience, ITIL Foundation, experience building QA programs, familiarity with PSA/ticketing platforms (Zoho Desk, Zendesk, Jira), SLA and performance reporting, strong leadership and communication.
Upper Deck: Manufactures trading cards and licensed sports collectibles.
2+ YOE2+ years troubleshooting computer hardware and software; familiarity with Windows and Mac OS, Microsoft Office, Active Directory, and IP/DNS/DHCP; A+ preferred; strong problem-solving and customer-service skills.
Windows, Mac, Microsoft Office, Active Directory, IP, DNS, DHCP
Meow Wolf: Creates large-scale immersive and interactive multimedia art installations.
3+ YOE3+ years IT experience with Level 2 proficiency; Windows and macOS support; Google Workspace and Microsoft 365 administration; networking (AD,DHCP,DNS,Group Policy), MDM, managed antivirus, backup solutions; CompTIA A+ and Network+ preferred.
Windows, macOS, Google Workspace, Microsoft 365, Active Directory, DHCP, DNS, Group Policy, MDM, Ethernet, SaaS
KFC Pan EuropeNYSE: YUM: Quick-service restaurant chain specializing in fried chicken products.
Requires 6 months of service desk experience or entry-level technical training and certifications, customer service experience preferred, multitasking ability, and strong troubleshooting and communication skills.
Panda Restaurant Group: Operator of American Chinese fast-casual restaurant chains.
High school diploma, some relevant tech experience, completion of required trainings, obtain Food Handler card within 30 days, provide customer service and troubleshoot hardware/software/network issues.
Yum! BrandsNYSE: YUM: Global operator of quick-service restaurant brands.
0.5+ YOECustomer service experience preferred, plus 6 months of service desk experience or entry-level technical training and certifications. Requires multitasking, troubleshooting, and clear communication.
ConnectionNASDAQ: CNXN: Provider of IT solutions, hardware, software, and services.
2+ YOE2-4 years help desk/desktop support experience; Windows provisioning, Active Directory user administration, printer and office hardware support, strong troubleshooting and communication skills.
Active Directory, Microsoft Windows, Microsoft Office
Los Angeles Regional Food Bank: Distributes food to residents facing hunger in Los Angeles.
2+ YOE2–3 years troubleshooting experience; High School diploma; experience with Windows 11, Microsoft Office, MDM; Navision Dynamics/Raiser’s Edge preferred; valid CA driver’s license and reliable insured vehicle; strong customer service and phone skills.
Microsoft Navision Dynamics, Raiser\u0019s Edge, Windows 11, Microsoft Office, Mobile Device Management System (MDM)
ConnectionNASDAQ: CNXN: Sells IT hardware, software, and managed services to organizations.
2+ YOE2+ years help desk/desktop support experience; Windows provisioning; Active Directory user administration; printer and peripheral support; strong troubleshooting and communication skills.
Active Directory, Microsoft Windows, Microsoft Office
TeamLogic IT Memphis: Local managed IT and cybersecurity services for businesses.
0+ YOEEntry-level IT support role requiring remote/onsite assistance, network maintenance, and customer service; certifications after probation preferred.
Gracelight Community Health: Operates community health clinics providing primary and specialty medical care.
3+ YOE1+ MgmtOversee IS operations and helpdesk; supervise staff; 3-5 years IT/IS experience with network/admin and helpdesk; 1-2 years supervisory experience preferred; AD, network, security, HIPAA familiarity; relevant certifications preferred.
ES Management Group: Provides temporary staffing and workforce management solutions across the United States.
Experience leading teams, supporting systems, software, hardware, helpdesk requests, networks, and customers; able to establish procedures, troubleshoot issues, and adapt to changing priorities.
Local Area Networks (LA), Wide Area Networks (WAN)
Wedbush Securities: Full-service investment firm and financial services provider.
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
iHerb: Global e-commerce retailer of health and wellness products.
2+ YOE2+ years desktop/helpdesk support experience supporting Windows and/or macOS, ticketing systems, patch management, troubleshooting, onboarding/offboarding, scripting (Bash/PowerShell), and strong communication skills.
PowerShell, Bash, Windows, macOS, Google, Microsoft
New West Charter: Public charter school providing education for grades 6 through 12
2+ YOEHigh school diploma, associate degree or IT certification, two years of troubleshooting or helpdesk experience, school IT experience, operating system knowledge, and ability to pass FBI/DOJ and TB testing.
Google Certifications, Google Education Suite, Gmail, Google Docs, Google Slides, Zoom, Nearpod, Edpuzzle, Mac OS, iOS, Chrome OS, Infinite Campus, Windows
IT Solutions Consulting: A national managed services provider delivering comprehensive technology solutions.
2+ YOERequires a bachelor's degree or equivalent experience, helpdesk and network administration experience, Windows, Exchange, Active Directory, troubleshooting, client service, reliable transportation, and ability to lift 50 pounds.
Microsoft 365, Active Directory, Windows, Windows Server, Office 365, Microsoft Exchange, Cisco AnyConnect, Meraki, SonicWall, Fortinet, ConnectWise Manage, ConnectWise, SolarWinds, Cisco, Ubiquiti, Ruckus, Aruba, VMware, Dell, Adobe, Microsoft Office, Remote Management Tools
University of Southern California: Private research university providing higher education and healthcare services.
3+ YOEBachelor's degree (or equivalent experience), 3+ years related IT experience, helpdesk and AV support, Windows and Mac proficiency, Active Directory, Office 365, imaging, and live production/event support.
Windows, Apple Mac, Microsoft Office 365, Outlook, SharePoint, Teams, Word, Excel, AMX, Extron, Tri-Caster, Adobe Creative Cloud, Active Directory