5 helpdesk manager jobs at 5 companies in Apache Junction, AZ
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Helpdesk Manager
Phoenix, Arizona, United States
OnsiteFull Time
Pacific Office Automation: Sells and services office equipment and IT infrastructure.
Requires IT technical service, management, support, hands-on technical experience, customer service, organizational skills, project management, and the ability to mentor and develop helpdesk staff.
Consumer Cellular: Wireless service provider for the 50+ demographic.
8+ YOE5+ MgmtBachelor's in CS/IT (Master's preferred), 8+ years in IT operations/service management with 5+ years leadership, ITIL/PMP/CISSP preferred, experience with Helpdesk/TOC/ITAM/DR, incident and change management, observability, automation and AI initiatives.
Maricopa County Community College District: Operates public community colleges providing higher education and training.
4+ YOEHigh School diploma/GED plus four years technical experience (or equivalent); advanced desktop, A/V, phone systems, and hardware/software troubleshooting; helpdesk ticketing use; ability to lift 50 lbs and work on ladders/confined spaces.
Windows, macOS, iOS, Chromebook, helpdesk ticketing system, audio/visual media systems, phone systems
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yrOnsiteFull Time
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell