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Helpdesk Manager
Ontario or United States
$105k-$150k/yr OnsiteFull Time
3+ YOE1+ MgmtLead IT helpdesk operations, meet SLAs, troubleshoot Level 1–2 hardware/software/network issues, manage onboarding/offboarding and user accounts, monitor helpdesk metrics, and improve processes; 3+ years IT support experience with leadership preferred.
Windows, macOS, iOS, Android, Office 365, RDP, TCP/IP, SaaS
1mo
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Helpdesk Manager
Washington or United States or Canada
OnsiteFull Time
4+ YOEManage helpdesk staff and operations, ensure SLAs, oversee onboarding/offboarding and asset management, lead a team of 4, 4+ years IT experience, bachelor's degree preferred, CompTIA Project+ within 9 months, Microsoft and Google software proficiency.
Active Directory, Google Workspace, Microsoft
1mo
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IT Helpdesk Manager
New Brighton, Minnesota, United States
$110k-$125k/yr HybridFull Time
3+ YOE3+ years progressive IT support experience with proven helpdesk people management, ITSM administration, budgeting/P&L oversight, vendor management, AI-enabled support, and experience in regulated healthcare/HIPAA environments preferred.
ITSM, AI
1w
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Helpdesk Manager
Virginia Beach, Virginia, United States
$90k-$150k/yr RemoteFull Time
7+ YOEMinimum 7 years supporting DAI financial/accounting operations, 5+ years DoD experience, proven helpdesk leadership, strong analytical and communication skills, Microsoft Office and reporting tool proficiency, bachelor\u0002s degree required, Public Trust clearance adjudication.
Oracle Federal Financials, Defense Agencies Initiative (DAI), Oracle Time and Labor (OTL), Oracle Analytics Server (OAS), Microsoft Office, Robotic Process Automation (RPA)
1mo
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Helpdesk Manager
Doral, Florida, United States
OnsiteFull Time
5+ YOE5+ years industry experience, degree in IT or equivalent experience, experience managing support teams, strong communication, organizational and problem-solving skills.
3mo
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Helpdesk Manager
Fort Leonard Wood, Missouri, United States
OnsiteFull Time
Eastern Shawnee Companies: Tribally-owned joint venture providing IT and business solutions for federal clients.
3+ YOEOversees all AV/IT help desk operations; manages Tier 1-2 support; requires 3+ years leadership and an Associate degree; Secret clearance.
Ticketing system, AV equipment, IT service desks, Collaboration tools
2mo
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Helpdesk Manager
Waynesville, Missouri, United States
OnsiteFull Time
3+ YOELead Tier 1-2 AV/IT help desk, ensure ticket management, service quality, and contract compliance; supervise staff; DoD/federal service desk experience preferred.
Ticketing systems, IT service management, AV/IT troubleshooting
1mo
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Helpdesk Manager
Doral, Florida, United States
OnsiteFull Time
5+ YOE5+ years experience in aviation or related industry, bachelor\u0002s degree in IT or related field (required), proven team management and technical support experience, strong communication, organization, and problem-solving skills.
2w
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Helpdesk Lead
Lakewood, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
Digacore: Provides managed IT, cybersecurity, and cloud solutions for businesses.
Experience leading or mentoring technical support staff, background in IT support/helpdesk, strong communication and decision-making, familiarity with MSP operations and metrics monitoring.
ConnectWise, BrightGauge, Nilear, Microsoft 365, Azure
1w
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IT Helpdesk Project Manager
Washington or Norfolk
OnsiteFull Time
5+ YOE10+ MgmtFinal Secret clearance, Bachelor’s degree, 5+ years IT experience (10+ years managing helpdesk preferred), familiarity with NGEN/NMCI, G2 ticketing, strong communication and documentation skills.
G2 Trouble Ticketing, Requirement to Award Process Tool (RAPT), Next Generation Internet (NGEN), Navy & Marine Corps Internet (NMCI)
3mo
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Helpdesk Supervisor
El Segundo, California, United States
$70k/yr OnsiteFull Time
7+ YOE2+ Mgmt7+ years in IT helpdesk management; strong leadership; excellent troubleshooting and stakeholder engagement; ITSM experience.
ServiceNow, Jira, Service Desk Plus, Zendesk
1w
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Helpdesk Support
Columbia or Ponte Vedra Beach or Mount Laurel
$39k-$93k/yr OnsiteFull Time
2+ YOEHelpdesk/network administration experience; knowledge of Active Directory, GPO, LAN/TCP/IP, Citrix, Office 365/Exchange; bachelor’s degree or 2 years helpdesk experience; ability to manage tickets and communicate effectively.
Microsoft Office, Citrix, Microsoft Office 365 Exchange, Active Directory, GPO, TCP/IP
1w
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Helpdesk Coordinator
Melbourne, Florida, United States
OnsiteFull Time
2+ YOE2+ years helpdesk/IT experience; bachelor’s in IT/CS or equivalent; supervisory helpdesk experience; strong troubleshooting, customer service, and written/verbal communication; familiarity with ServiceNow/Zendesk and IT systems.
ServiceNow, Zendesk
2w
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Helpdesk Manager
San Diego, California, United States
RemoteFull Time
5+ YOE5+ years DoD program experience, 7+ years supporting DAI/Oracle Federal Financials, team lead experience, AI and RPA exposure, eligible for NIPRNET/CAC access, U.S. citizenship required.
Defense Agencies Initiative (DAI), Oracle Federal Financials, Oracle Time and Labor, OAS, Robotic Process Automation (RPA), NIPRNET, Common Access Card (CAC), AI
2mo
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Helpdesk Manager
Alamosa, Colorado, United States
$52k-$63k/yr OnsiteFull Time
1+ YOE1+ MgmtBachelor’s degree; 1 year IT support; strong customer service and communications; supervisory experience; Windows and Google apps experience; Mac knowledge a plus.
Microsoft Windows, Microsoft Office, Google Workspace, Macintosh
1mo
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Helpdesk Manager
Washington, District of Columbia, United States
OnsiteFull Time
4+ YOEBachelor's preferred; 4+ years progressive IT experience; attain CompTIA Project+ within 9 months; supervisory experience desired; proficiency with Microsoft and Google software; strong communication, documentation, analytical and customer-facing skills.
Microsoft, Google Workspace, Active Directory
1w
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Helpdesk Manager
Taylorsville or Salt Lake City
$93k-$120k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years IT support experience,2+ years leading support teams,Bachelor's preferred; strong Windows/macOS, Google Workspace, Microsoft 365, Azure AD/Intune skills; excellent communication and process improvement.
Windows, macOS, Google Workspace, Microsoft 365, Azure Active Directory, Microsoft Entra ID, Microsoft Intune, Jira, Confluence, Salesforce, AWS
3w
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Supervisor - Technology Helpdesk
Rochester or Prince George's County or New York
$63k-$90k/yr OnsiteFull Time
3+ YOEBachelor's in Computer Science or equivalent experience, 3+ years in technology/helpdesk support, valid NYS driver\u0002s license, leadership and helpdesk technical skills, inventory and security management.
2w
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Helpdesk Administrator
Greenfield, Massachusetts, United States
OnsiteFull Time
2+ YOEManage IT helpdesk, organize and assign tickets, monitor metrics and quality; 2+ years relevant experience preferred; bachelor\u0002s degree preferred; citizenship/residency or work visa required.
1mo
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Helpdesk Coordinator
Michigan, United States
$45k-$50k/yr OnsiteFull Time
Associate degree or equivalent; supervising and coordinating student helpdesk staff; strong organizational, time management, communication, and customer service skills; ability to lift up to 50 lbs and learn new technologies.
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