7 helpdesk manager jobs at 5 companies in Bridgeport, CT
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Help Desk Manager
Hauppauge, New York, United States
$80k/yrOnsiteFull Time
Upward Health: Provides in-home medical, behavioral, and social health services.
Experience managing helpdesk/IT support teams; expertise with Microsoft and Android platforms; Office 365, Exchange, SharePoint, Teams; ticketing systems (Jira, ServiceNow, Zendesk); SLA/KPI management; inventory/logistics and technical troubleshooting; lifting up to 50 lbs.
FreshDirect: Online grocery store delivering fresh food and prepared meals.
7+ YOE3+ MgmtBachelor's in IT or 7+ years progressive IT experience (incl. 3+ years managerial); experience with Windows/macOS/mobile OS and MDM (Intune, JAMF), ITIL/service desk operations, vendor management, device rollouts, and strong leadership/communication skills.
FreshDirect: Online grocery store delivering fresh food and prepared meals.
Lead and develop maintenance technicians, manage preventative maintenance for commercial kitchen and refrigeration equipment, oversee vendors, budgeting, and regulatory upkeep.
Microsoft Outlook, Microsoft Excel, Building Management Systems, ServiceDesk
Information Technology Service Management (ITSM) Engineer Level 1
Long Island City, New York, United States
OnsiteFull Time
LiveOnNY: Federally designated organ procurement organization serving New York.
Helpdesk experience, business management knowledge, customer service and troubleshooting skills, ITIL/ITSM and networking familiarity, and a bachelor's degree or equivalent health-related helpdesk experience.
Electronic Medical Record (EMR), ITIL, ITSM, CompTIA A+, Network+, CCNA, SaaS, CaaS
SBT Global: Provides integrated IT consulting and global logistics management services.
3+ YOEBachelor's degree or equivalent experience, 3–4 years in enterprise helpdesk or IT, Azure VDI, Microsoft 365, Active Directory, Windows infrastructure, troubleshooting, and fluent Korean and English.
Microsoft Azure, Microsoft 365, Azure VDI, O365, Windows OS, Office 365, Active Directory, Microsoft Office
SBT Global: Provides integrated IT consulting and global logistics management services.
3+ YOE3+ years enterprise IT/helpdesk experience, Azure VDI and Microsoft 365 administration, Active Directory knowledge, strong troubleshooting and communication skills; Korean and English fluency required.
Microsoft Azure, Azure VDI, Microsoft 365, Microsoft Office 365, Active Directory, Windows
Connoisseur Media: Broadcast and digital media operating radio stations and marketing solutions.
Bachelor’s degree preferred; experience in digital marketing campaign management and analytics; strong communication, multitasking, and problem-solving skills.
programmatic display, advertising, HTML, JavaScript, WordPress, CRM, Help Desk, DSPs