3 helpdesk manager jobs at 3 companies in Gresham, OR
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Helpdesk Manager
Beaverton, Oregon, United States
OnsiteFull Time
Pacific Office Automation: Sells and services office equipment and IT infrastructure.
Manage and deliver helpdesk services, supervise and develop staff, monitor KPIs, respond to and escalate technical issues, maintain documentation and provide excellent customer service.
The Ware Group: Wholesale distributor of HVACR equipment, parts, and supplies.
10+ YOEBachelor's degree and 10+ years IT project/program management; ERP/cloud experience; PMI/Agile certs; strong IT PM methodologies; ability to coordinate across functions.
Microsoft Project, Monday.com, Jira Software, Service Desk, Confluence