9 helpdesk manager jobs at 8 companies in Illinois
1d
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Account Manager
Chicago or Elmhurst or Phoenix or Athens
$45k-$75k/yr OnsiteFull Time
3+ YOEHigh school diploma required and bachelor's preferred; 3–5 years in account management or sales; MS Office Suite and CRM experience; strong communication, negotiation, presentation, organization, and collaboration skills.
Microsoft Office Suite, Salesforce, Service desk, Quarterly Business Reviews (QBRs), Bill of Materials (BOMs), AI
1w
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Help Desk Associate
Bedford Park, Illinois, United States
$65k-$75k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT helpdesk and case-management experience, Windows and Dell troubleshooting, Active Directory, Microsoft 365, Azure Entra ID, Android, and Microsoft Intune experience.
Jira, Microsoft Teams, Android, Microsoft 365, Azure Entra ID, Samsung Knox, Microsoft Intune, Windows Server, Linux
1w
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Help Desk Associate
Bedford Park, Illinois, United States
$65k-$75k/yr OnsiteFull Time
2+ YOERequires 2+ years in IT helpdesk support and case management systems, Windows, Dell devices, Active Directory, Microsoft 365, Azure Entra ID, Android, and Microsoft Intune; strong communication and customer service skills.
Jira, ServiceNow, Windows, Android, Microsoft Teams, Active Directory, Microsoft 365, Azure Entra ID, Samsung Knox, Microsoft Intune, Windows Server, Linux
2mo
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IT & CRM Operations Lead
Chicago, Illinois, United States
$80k-$120k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years IT operations experience with 2+ years leading teams; Tier 2 helpdesk support, HubSpot administration, Microsoft 365, device management (Windows/macOS), DNS/VPN troubleshooting, Datto RMM/ServiceNow/Zendesk familiarity, ITIL knowledge, strong documentation and coaching skills.
Datto RMM, HubSpot, Microsoft 365, Microsoft Exchange, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, AWS WorkSpaces, VDI, ServiceNow, Zendesk, MDM, DNS, VPN
2d
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Customer Success Team Lead (5pm-1am CT)
Chicago, Illinois, United States
$29/hr OnsiteFull Time
Requires 5+ years in customer service, technical support, or helpdesk work, preferably healthcare; English proficiency; Zendesk experience; troubleshooting and team-coordination skills. Bachelor's preferred; ACRP certification a plus.
Zendesk, Google Suite, CRM, Quality Management System (QMS), Electronic Data Capture (EDC), Interactive Voice Response System (IVRS)
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Service Coordinator FT
Maywood, Illinois, United States
$15-$20/hr OnsiteFull Time
High school diploma and less than one year of job-related experience required; EPIC experience preferred. Duties require communication, records processing, inventory management, and IT help desk coordination.
EPIC, IT help desk
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Supervisor - Technical Support Services
Illinois, United States
$60k-$90k/yr FieldFull Time
3+ YOE3+ MgmtRequires 3+ years of hands-on computer support experience, with 3+ years supervisory experience preferred; bachelor's in management preferred or high school diploma plus 5+ years supervisory experience. Requires Windows, TCP/IP, networking, lifting up to 50 lbs, and ladder use.
Help Desk management system, Knowledge Base Solutions, TCP/IP, Windows
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IT Logistics & Asset Management Analyst
Batavia, Illinois, United States
$47k-$64k/yr OnsiteFull Time
2+ YOEHigh school diploma or GED, valid driver's license, two years of Microsoft Office Suite experience, customer service experience, strong organization, communication, prioritization, and ability to lift 30 pounds.
Microsoft Office Suite, Configuration Management Database (CMDB), CMDB, ServiceDesk
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Supervisor, Academic Lab (PT), CPRN40472OCT
Glen Ellyn, Illinois, United States
$26/hr OnsitePart Time
1+ YOE1+ MgmtRequires one year of personal computer experience, one year of supervision in a computing environment, organizational and troubleshooting skills, Windows and Mac OS knowledge, and written and spoken English proficiency.
Windows, Mac OS, Microsoft Office, Adobe, Unix, DOS/VSE, Novell NetWare, IBM PC, Macintosh, IT Help Desk, laser printer, inkjet printer, scanner, digital projector, visualizer, VCR, copy machine