12 helpdesk manager jobs at 9 companies in Massachusetts
1mo
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IT Helpdesk Specialist
Boston, Massachusetts, United States
$85k-$100k/yr OnsiteFull Time
2+ YOE2+ years helpdesk/IT support experience; hands-on Windows and macOS support; Microsoft Intune and Kandji MDM; Entra ID (Azure AD) and Microsoft Office 365 administration; ticketing/ITSM experience; networking and asset management skills.
Windows, macOS, Microsoft Intune, Kandji, Entra ID (Azure AD), Microsoft Office 365, Jira Service Management, Freshservice, Microsoft Teams
3w
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IT Helpdesk Support Engineer
Boston, Massachusetts, United States
$70k-$80k/yr HybridFull Time
3+ YOEBachelor's degree preferred,3+ years IT operations/helpdesk experience,expertise in Windows and endpoint management,identity/access management,ITSM and networking;CompTIA/Microsoft certifications preferred.
Windows 10, Windows 11, Microsoft Intune, Autopilot, Outlook, Microsoft Teams, OneDrive, SharePoint, Ninja RMM, Active Directory, Entra ID, Okta, Microsoft Defender, SentinelOne, Sophos Central, CrowdStrike, Zscaler ZIA, Palo Alto Prisma Access, Netskope One, Azure Virtual Desktop, Citrix, VMware Horizon, Fortinet, Cisco, JIRA Service Management, Zendesk, ServiceNow
4w
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Club Technology Solution Manager
Boston or Hampton
$135k-$165k/yr HybridFull Time
5+ YOE5+ years in technology operations or field technology; experience with retail/multi-unit systems, vendor management, configuration and lifecycle management; strong communication, analytical, and project management skills.
POS, LAN/WAN, VLAN, firewall, digital signage, mobile applications, service desk
2d
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Manager Technology Support Services
Boston or Chelsea
$88k-$96k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent education and experience; 5 years customer support experience including 2 years supervising; helpdesk, imaging, Windows, Mac, and Microsoft Office 365 experience.
Windows 10, Windows 11, Mac 15.X, Microsoft Office 365
1mo
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Manager, DTC Software Engineering
St. Louis or Boston
$122k-$183k/yr HybridFull Time
New Balance: Designs and manufactures athletic footwear, apparel, and sports equipment.
10+ YOE4+ Mgmt10+ years technical experience, 4+ years managing engineers, Bachelors in CS/IS or related, eCommerce experience preferred, strong engineering best practices and security knowledge.
HTTP, HTML, CSS, JavaScript, Node.js, .Net, C#, Java, PHP, REST, SOA, microservices, message queues, databases, Microsoft Azure, Salesforce Commerce Cloud, Confluence, Jira, Service Desk, Bitbucket
2mo
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Insurance Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOECommercial insurance knowledge (commercial lines) with ~2+ years experience preferred; strong attention to detail, technical aptitude, helpdesk and project management experience; excellent written/verbal communication; Salesforce and Notion experience preferred.
Salesforce, Notion
2mo
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Insurance Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOECommercial lines insurance knowledge, strong attention to detail, customer service experience, ~2+ years industry experience preferred, experience with helpdesk systems and project management tools, strong written communication and documentation skills.
Salesforce, Notion
2w
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District Help Desk Technician
Norfolk, Massachusetts, United States
$44k-$48k/yr OnsiteFull Time
3+ YOEProvide first-line school-based technical support, troubleshoot hardware/software, manage accounts, prepare devices, maintain inventory, and document work; bachelor’s degree preferred, 3 years computer-related experience, fingerprint background check required.
Microsoft Office Suite, GSuite for Education, MS Windows, MacOS, ChromeOS, Help desk systems
5d
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IT Services Supervisor
Cambridge, Massachusetts, United States
OnsiteFull Time
Requires two years of post-secondary education or relevant experience, supervisory ability, strong organization, customer service, communication, problem-solving, and prioritization skills.
ticket queues, phone, service desk
3d
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Kitchen Supervisor (Heart of House) - Peabody
Peabody, Massachusetts, United States
$21-$24/hr OnsiteFull Time
High school diploma required; six months of company employment or HR approval; food safety, alcohol, allergen, crowd control, and workplace conduct training; background check; ability to stand over 80% of shifts and lift 50 pounds.
ATS, Point of Sale, Kitchen Display Systems, HelpDesk, E-Verify, Form I-9
1w
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Plumber And Steamfitter I
Amherst, Massachusetts, United States
OnsiteFull Time
Requires a Massachusetts plumbing and gasfitting journeyman license, Class D driver's license, trade knowledge, asbestos, pump, and Metasys certificates, with ability to supervise, troubleshoot HVAC systems, and work on call.
HVAC, Metasys, microprocessor, pneumatic controls, electronic controls, electro-mechanical controls, oxyacetylene torches, welding equipment, power threading machines, power saws, service desk
3d
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Kitchen Supervisor (Heart of House) - Peabody
Peabody, Massachusetts, United States
$21-$24/hr OnsiteFull Time
High school diploma required; age 18+, six months of company employment or HR approval, required food safety, alcohol, allergen, crowd control, and workplace conduct training, and satisfactory background check.
ATS, Point of Sale, Kitchen Display Systems, HelpDesk, Microsoft E-Verify