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2 helpdesk manager jobs at 2 companies in Middletown, DE

3mo
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Helpdesk Technician
Philadelphia, Pennsylvania, United States
OnsiteFull Time
The Philadelphia Orchestra and Ensemble Arts
The Philadelphia Orchestra and Ensemble Arts: Philadelphia nonprofit performing arts presenter and educator operating venues and serving audiences, students, and communities across the region.
1+ YOEBachelor's degree and 1 year experience, or equivalent; IT certifications (Red Hat, Cisco, or Microsoft) a plus; experience with Cisco Call Manager (UCCM) and UCCX is beneficial.
Windows, Office 365, Active Directory, Cisco Call Manager (UCCM), UCCX, Printer administration, Remote support, Office 365
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1mo
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Senior IT Customer Support
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yr OnsiteFull Time
KBR
KBRNYSE: KBR: Provider of science, technology, and engineering solutions.
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell
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