9 helpdesk manager jobs at 7 companies in North Carolina
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Statistics Helpdesk Consultant
North Carolina, United States
$25/hrOnsitePart Time, Temporary
University of North Carolina at Chapel Hill: The nation's first public university conducting innovative research and teaching.
Competencies for statistical consulting, quantitative analysis, programming, data cleaning, management, visualization, and research support. Teaching or consultation experience preferred; English-Spanish bilingualism preferred.
Minuteman Food Mart: Family-owned convenience store chain serving North and South Carolina customers with fuel, groceries, and fresh food.
High school diploma required; dispatch, maintenance coordination, or helpdesk experience preferred. Requires troubleshooting, communication, organization, multitasking, and work order management skills.
Minuteman Food Mart: Family-owned convenience store chain serving North and South Carolina customers with fuel, groceries, and fresh food.
High school diploma required; dispatch, maintenance coordination, or helpdesk experience preferred. Requires troubleshooting, communication, multitasking, work order system proficiency, and basic maintenance knowledge.
General Dynamics Information TechnologyNew York Stock Exchange: GD: Provider of enterprise IT services and defense solutions.
7+ YOETS/SCI clearance required (must be able to obtain TS/SCI + CI polygraph), Associate's degree, 7+ years related experience, DoW IAT II (8570/8140) certification, Security+ or equivalent, MSCA/Azure requirements (AZ-104 within 180 days), Active US citizenship.
Help Desk Software, Active Directory, SCCM, PXE, STIG, IAVA, NOSC, ticketing systems, Microsoft Azure
LabcorpNYSE: LH: A global leader in diagnostics and drug development services.
1+ YOEAssociates degree, 1+ year IT experience and 1+ year in an IT helpdesk/call center environment. Experience troubleshooting hardware/software/networking, ticketing software, A+ or Net+ preferred.
Technical Support Supervisor – Industrial Equipment
Charlotte, North Carolina, United States
$110k-$130k/yrRemoteFull Time
BHS Corrugated: Privately held German industrial machinery manufacturer serving corrugated-board producers worldwide.
5+ YOE2+ MgmtRequires 5+ years of technical support or helpdesk experience, 2+ years supervising or leading teams, troubleshooting and escalation expertise, and experience with remote support, diagnostic tools, and ticketing or CRM platforms.
CorePower Yoga: National operator of yoga fitness studios and wellness centers.
Customer service experience, strong communication and interpersonal skills, Microsoft Office proficiency, time management, initiative, and schedule flexibility. Yoga teacher training and college degree preferred.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Point of Sales System (POS), Online Reservation System, HRIS Application, Help Desk, Subbing Application
Pitt Community College: Public North Carolina community college providing degree, certificate, transfer, and workforce training programs to regional students.
5+ YOE2+ MgmtBachelor's degree in IT, computer science, or related field; 5+ years of IT support experience including 2+ years managing teams. Requires Windows, macOS, Microsoft Office 365, leadership, communication, and problem-solving skills.
Windows, macOS, Microsoft Office 365, ITIL, CompTIA A+, Network+, helpdesk ticketing systems
Air National Guard: U.S. government combat-ready reserve force providing Airmen for homeland defense, state emergencies, and global Air Force operations.
Requires 36 months of specialized IT experience, leadership experience, National Guard membership, Secret clearance, and IAT Level 2 certification; relevant computer science or technology degree may qualify.
telecommunications systems, local area computer networks, wide area computer networks, Customer Service Center, Help Desk, Defense Department 8570 Directive