4 helpdesk manager jobs at 4 companies in Salem, OR
1mo
Save
Mark Applied
Hide
Helpdesk Manager
Beaverton, Oregon, United States
OnsiteFull Time
Manage and deliver helpdesk services, supervise and develop staff, monitor KPIs, respond to and escalate technical issues, maintain documentation and provide excellent customer service.
3mo
Save
Mark Applied
Hide
Senior Project Manager
Portland or Dallas
OnsiteFull Time
10+ YOEBachelor's degree and 10+ years IT project/program management; ERP/cloud experience; PMI/Agile certs; strong IT PM methodologies; ability to coordinate across functions.
Microsoft Project, Monday.com, Jira Software, Service Desk, Confluence
3w
Save
Mark Applied
Hide
IT Project Manager
Portland or Dallas
HybridFull Time
7+ YOEBachelor's or equivalent experience; 7+ years project experience; software development/implementation experience required; software discovery/selection experience required; Agile or PMI certification preferred; strong communication and problem-solving skills.
Microsoft Project, Monday.com, Jira Software, Service Desk, Confluence
6d
Save
Mark Applied
Hide
Customer Service & Social Engagement Lead
Portland or California or District of Columbia or Florida or Illinois or Massachusetts or Michigan or North Carolina or New Jersey or New York or Nevada or Ohio or Pennsylvania or Tennessee or Texas or Washington
HybridFull Time
3+ YOERequires 3+ years of customer service experience, helpdesk and chat software experience, strong written communication, analytical problem-solving, multitasking, and independent ticket management.
Intercom, Shopify, Stripe, Mariana Tek, Instagram, TikTok, YouTube