3 helpdesk manager jobs at 2 companies in Trinity, AL
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Helpdesk Technician Tier I - DoE
Washington, D.C. or Fairfax or Huntsville or Oak Ridge
OnsiteFull Time
2+ YOERequires 2 years in service desk or technical support, incident management, ServiceNow, hardware/software troubleshooting, strong communication, and customer service skills. Public Trust clearance required.
ServiceNow, ITIL, CompTIA A+, HDI Support Center Analyst
4d
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Team Lead - Helpdesk Technician Tier III
Fairfax or Washington or Huntsville
OnsiteFull Time
5+ YOEHigh school diploma, 5–8+ years of progressive IT support experience, Tier II/III troubleshooting, advanced Windows and enterprise application expertise, ServiceNow or ITSM experience, and ability to obtain Public Trust clearance.
ServiceNow, IT Service Management (ITSM), Windows, NIST, FISMA, CompTIA Security+, CompTIA Network+, ITIL
3d
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System Integration Business Analyst - Software Compliance
Huntsville, Alabama, United States
$54k-$100k/yr OnsiteFull Time
Requires asset management and IT support knowledge, Microsoft Suite reporting experience, and helpdesk ticketing system experience. Software compliance, inventory, process, communication, and deadline management skills preferred.
Microsoft Suite, Remedy, ServiceNow, FileMaker Pro