49 helpdesk jobs at 23 companies in North Carolina
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IT Helpdesk Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years helpdesk/desktop support experience, associate degree or equivalent, Windows and Microsoft 365 proficiency, troubleshooting and communication skills, valid driver's license and reliable transportation.
Windows 10, Windows 11, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Microsoft Intune, Azure Active Directory, CDK
1w
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Helpdesk Technician
Black Mountain or Asheville
OnsiteFull Time
High school diploma or equivalent, general PC knowledge, intermediate Microsoft 365 knowledge, strong communication, multitasking, prioritization, and customer support skills.
Microsoft 365, ITSM/CSM platform
1w
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PCard/EProc/HelpDesk Manager
Wake County, North Carolina, United States
$48k-$83k/yr HybridFull Time
3+ YOEAdminister P-Card program and E-Procurement helpdesk, write policy and training, supervise staff, and manage vendor/system relationships. Bachelor’s degree with 3 years related experience or equivalent.
Workday
6d
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Temporary Helpdesk Engineer
Jersey City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Pennsylvania or South Carolina or Tennessee or Texas or Washington
$40-$45/hr OnsiteTemporary
2+ YOERequires 2–4+ years of corporate IT support experience, troubleshooting hardware, software, networks, access, devices, and conference-room technology; strong communication and customer-service skills required.
Zoom Rooms, Microsoft Windows, macOS, Mobile Device Management (MDM), MFA
1mo
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Remote Helpdesk Support Technician (Active Directory)
Charlotte, North Carolina, United States
$50k-$55k/yr RemoteFull Time
2+ YOE2+ years helpdesk/desktop support, IT certifications or technical education, Windows Active Directory experience, ticketing systems, printer/scanner/wireless troubleshooting, networking and Microsoft Server/Exchange knowledge.
Active Directory, Windows Server 2003, Windows Server 2008, Windows Server 2012, Microsoft Exchange Server 2007, Microsoft Exchange Server 2010, Microsoft Exchange Server 2013, Windows
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Manager, Network Operations
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor's or equivalent experience,3+ years IT support with 2+ years supervisory experience; knowledge of ITSM,Windows/Mac OS,Office 365,networking basics,endpoint management,helpdesk ticketing,and remote support tools.
Windows, Mac OS, Office 365, ITSM frameworks, helpdesk ticketing systems, remote support tools, endpoint management
5d
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HCIT Support Specialist - Overnight Shift
Garner, North Carolina, United States
RemoteFull Time
1+ YOEAssociate degree or equivalent experience; 1–3 years technical customer support, helpdesk experience, networking, Windows, databases, scripting, healthcare IT, and troubleshooting skills.
DICOM, PACS, RIS, HL7, MWL, Windows, SQL, PostgreSQL, PowerShell, Python, LDAP, Opal-RAD, EXA Software, CRM, MSP, RMM
3mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOECustomer-focused software support role requiring strong technical aptitude, attention to detail, helpdesk experience, documentation skills, and ~2+ years industry experience preferred.
Notion, Zendesk
3mo
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End User Support Specialist
Charlotte, North Carolina, United States
HybridFull Time
2+ YOE2+ years in a helpdesk/IT support role; strong problem-solving; knowledge of computer systems, mobile devices, hardware/software; excellent communication; customer service oriented.
Windows, Mobile devices, Hardware, Software, Knowledge base
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Product Manager - Patient Experience
Durham, North Carolina, United States
OnsiteFull Time
1+ YOEAssociates degree, 1+ year IT experience and 1+ year in an IT helpdesk/call center environment. Experience troubleshooting hardware/software/networking, ticketing software, A+ or Net+ preferred.
2d
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Customer Service & Social Engagement Lead
Portland or California or District of Columbia or Florida or Illinois or Massachusetts or Michigan or North Carolina or New Jersey or New York or Nevada or Ohio or Pennsylvania or Tennessee or Texas or Washington
HybridFull Time
3+ YOERequires 3+ years of customer service experience, helpdesk and chat software experience, strong written communication, analytical problem-solving, multitasking, and independent ticket management.
Intercom, Shopify, Stripe, Mariana Tek, Instagram, TikTok, YouTube
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
2mo
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Customer Success Advocate
United States or Alabama or California or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Minnesota or Missouri or Montana or Nevada or New Jersey or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia
$35k-$38k/yr RemoteFull Time
1+ YOE1–2 years client service or helpdesk experience in a tech environment; ability to work 11:00 AM–8:00 PM ET M–F; proficiency with CRM/ticketing systems, Microsoft Office, and virtual training; reliable high-speed internet and dedicated home office.
Aurora, ScreenMeNow, MIS Admin, Gateway Tools, Zendesk CRM, Microsoft Teams, Microsoft Office
5d
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Tactical Domain Support Engineer - Camp Lejune, NC
Camp Lejeune, North Carolina, United States
$85k-$98k/yr OnsiteFull Time
5+ YOERequires 5+ years in SOF mission planning, integration, communications, or navigation; 2+ years supporting an SOF component; Security+ or equivalent IAT II; active Secret with TS eligibility; GIS and tactical systems expertise.
TAK, ATAK, WinTAK, JMPS, PFPS, TACLAN, GIS, STIG, ATO, ATC, FAA, NGA, Security+, Help Desk
1w
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Software Deployment 3
Athens or Guelph or Southfield or Battle Creek or Maryville or Statesville
$96k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree in Computer Science, IT, Software Engineering, or related field, plus 5+ years of related experience. Requires software deployment, troubleshooting, and cross-functional collaboration skills.
Help Desk
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Help Desk Manager
Fort Bragg, North Carolina, United States
$85k-$115k/yr OnsiteFull Time
7+ YOETS/SCI clearance required (must be able to obtain TS/SCI + CI polygraph), Associate's degree, 7+ years related experience, DoW IAT II (8570/8140) certification, Security+ or equivalent, MSCA/Azure requirements (AZ-104 within 180 days), Active US citizenship.
Help Desk Software, Active Directory, SCCM, PXE, STIG, IAVA, NOSC, ticketing systems, Microsoft Azure
2d
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PC Technician I
Sanford, North Carolina, United States
$46k-$52k/yr OnsiteFull Time
Associate degree in a related field or equivalent experience; hardware troubleshooting, repair, installation, documentation, analytical and problem-solving skills, communication, organization, and teamwork.
Helpdesk, work order system
3d
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Director, IT Client Services
Greenville, North Carolina, United States
$64k-$79k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree in IT, computer science, or related field; 5+ years of IT support experience including 2+ years managing teams. Requires Windows, macOS, Microsoft Office 365, leadership, communication, and problem-solving skills.
Windows, macOS, Microsoft Office 365, ITIL, CompTIA A+, Network+, helpdesk ticketing systems
1w
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ITIL Incident & Change Management Administrator
Charlotte, North Carolina, United States
$99k-$142k/yr OnsiteFull Time
2+ YOEBachelor’s degree or equivalent experience and 2 years supporting IT operations, service coordination, or process administration. Requires workflow coordination, operational reporting, documentation, and analytical skills.
ITSM, Service Desk
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