Koch Enterprises: Diversified industrial holding providing manufacturing and distribution solutions.
1+ YOE1+ year helpdesk experience, strong Windows OS knowledge, mobile device proficiency, customer-service skills, troubleshooting and ticket logging ability.
Standard Air & Lite: Wholesale distributor of residential and commercial HVAC equipment.
1+ YOE1+ year helpdesk experience, strong Windows OS knowledge, mobile device proficiency, excellent communication and customer service, ability to diagnose basic computer issues.
The Philadelphia Orchestra and Kimmel Center: Operates an orchestra and performing arts venues in Philadelphia.
1+ YOEBachelor's degree and 1 year experience, or equivalent; IT certifications (Red Hat, Cisco, or Microsoft) a plus; experience with Cisco Call Manager (UCCM) and UCCX is beneficial.
Compunetix: Develops and manufactures electronic communication and collaboration platforms.
1+ YOEBS in a technical discipline or Associates with experience; 1+ years IT helpdesk experience preferred; experience with Windows and Linux; networking understanding; troubleshooting and PC support skills.
Belcan: Provides engineering and technical staffing solutions for global industries.
1+ YOEAssociate degree or equivalent experience, 1+ year of remote or phone-based IT support, Windows and Dell troubleshooting, networking knowledge, ticketing experience, and French communication skills.
Windows, Dell, remote access tools, ticketing systems
Jersey City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Pennsylvania or South Carolina or Tennessee or Texas or Washington
$40-$45/hrOnsiteTemporary
Forbes: Global media providing business news and financial journalism.
2+ YOERequires 2–4+ years of corporate IT support experience, troubleshooting hardware, software, networks, access, devices, and conference-room technology; strong communication and customer-service skills required.
Zoom Rooms, Microsoft Windows, macOS, Mobile Device Management (MDM), MFA
All Lines Technology: Provides managed IT services, cybersecurity, and technical staffing.
1+ YOEFrench communication skills, an associate degree or equivalent IT experience, 1+ years of remote IT support, and basic knowledge of Windows, Dell hardware, ticketing, networking, and incident tracking.
Windows, Dell, remote access tools, ticketing systems
Fire Fighter Sales & Service Co.: Provides commercial fire protection systems and safety equipment services.
1+ YOEAssociate degree or equivalent experience in IT, Computer Science, or a related field; 1+ year of remote IT support experience; French communication skills; Windows, Dell hardware, ticketing, and incident-tracking knowledge.
Eastern University: Offers Christian liberal arts undergraduate and graduate degree programs.
Knowledge of audio/visual equipment and connectors, PC/Mac desktop support, ability to lift up to 50 lbs, valid driver’s license and clean driving record, ability to obtain a university van license, and strong communication/customer-service skills.
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure solutions.
1+ YOERequires French communication skills, an associate degree or equivalent IT experience, and 1+ year of phone-based or remote IT support. Knowledge of Windows, Dell hardware, ticketing, networking, and troubleshooting preferred.
Merakey: Provider of integrated behavioral health, developmental, and education services.
Requires customer service, communication, remote support, call center technology, Microsoft Office, Wi-Fi device support, technical troubleshooting, autonomy, and problem-solving skills.
Microsoft Outlook, Microsoft Office, Microsoft 365, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Zoom, Wi-Fi, Employee Assistance Program (EAP)
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd, Pennsylvania, United States
OnsiteFull Time
Susquehanna International Group: Global quantitative trading firm specializing in proprietary financial markets.
1+ YOEBS preferred,1+ year technical support experience,hardware/software installation and troubleshooting,Windows 10/11 and Microsoft/Office 365 experience,interest in PowerShell or Python,strong communication and problem-solving skills.
Microsoft 365, Office 365, Windows 10/11, PowerShell, Python
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd, Pennsylvania, United States
OnsiteContract
Susquehanna International Group: Global quantitative trading and market making firm.
1+ YOE1+ year technical support experience, PC/laptop hardware and software troubleshooting, Windows 10/11 and Microsoft 365/Office 365 proficiency, scripting interest in PowerShell or Python, BS in IT-related field preferred.
Microsoft 365, Windows 10/11, Microsoft Office 365, PowerShell, Python
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd, Pennsylvania, United States
OnsiteContract
Susquehanna International Group: Global quantitative trading firm providing proprietary financial market liquidity.
1+ YOE1+ year technical support experience, PC/laptop hardware and software troubleshooting, Windows 10/11 and Microsoft 365/Office 365 experience; BS in IT-related field preferred; interest in PowerShell or Python.
Windows 10, Windows 11, Microsoft 365, Office 365, PowerShell, Python
Customer Support Agent (SaaS Helpdesk) - Philadelphia
Philadelphia, Pennsylvania, United States
$62k-$72k/yrHybridFull Time
Fastmail: Provides privacy-centric email, calendar, and contact hosting services.
1+ YOE1 year supporting customers via email, outstanding written communication, experience with ticketing (Zendesk a plus), customer-focused, patient, and able to escalate technical issues.
Luzerne County: Provides local government services and public administration to county residents.
2+ YOEProvide hardware and software installation, troubleshooting, diagnostics, and helpdesk support; maintain asset database; support remote sites; lift up to 40 lbs; associate degree or 2 years IT support experience or equivalent.
Microsoft Office Suite, helpdesk software, remote control software, Active Directory, anti-virus software
Dycom IndustriesNYSE: DY: Provides specialty contracting services for telecommunications and utility infrastructure.
2+ YOEAssociate or Bachelor's in CS/IT or equivalent experience; 2+ years desktop/helpdesk/field technician experience; must be 18+ and authorized to work in the US.
Leap Event Technology: Integrated technology platform for event ticketing, engagement, and marketing.
5+ YOEAssociate's degree required and bachelor's preferred; 5+ years in helpdesk or IT support, including 3+ years in enterprise IT, Google Workspace administration, and Windows and Mac support.
Google Workspace, Windows, Mac, Jamf, Kaseya, Sophos AV, Atlassian Jira Service Management