35 helpdesk specialist jobs at 22 companies in Annapolis, MD
1mo
Save
Mark Applied
Hide
IT Helpdesk Specialist
Washington, District of Columbia, United States
$27-$32/hr OnsiteFull Time
Provide on-site enterprise helpdesk support for Windows/macOS/iOS/Android devices, endpoint management (Ivanti/KACE/JAMF/Microsoft Intune), AD/Entra administration, imaging, patching, MFA, and incident coordination.
Ivanti EPM, KACE, JAMF, Microsoft Intune, Sentinel, VSOC, BitRaser, Nessus, Microsoft Entra ID, Active Directory, Windows, macOS, iOS, Android, Event Viewer, macOS Console, AWS
3w
Save
Mark Applied
Hide
Helpdesk Specialist (Tier 1)
Fort Belvoir, Virginia, United States
$65k-$71k/yr OnsiteFull Time
2+ YOEActive TS/SCI clearance, IAT Level II (Sec+) prior to start, 2+ years IT helpdesk experience, Remedy/Service Now experience, ADPE/VDI support, strong troubleshooting and customer service skills.
Remedy, Service Now, Microsoft Office 365, Windows Server, Cisco, VDI
1w
Save
Mark Applied
Hide
Helpdesk Support Specialist
Washington, District of Columbia, United States
$50k-$70k/yr OnsiteFull Time
1+ YOERequires 1–3 years of helpdesk experience, CompTIA or equivalent certification, ticketing and remote support experience, Active Directory, LAN/WAN troubleshooting, customer service skills, U.S. citizenship, and background screening eligibility.
AWS, ServiceNow, UiPath, Agile, ticketing systems, remote support tools, VTC, VOIP, Active Directory, LAN/WAN
2mo
Save
Mark Applied
Hide
IT Helpdesk Specialist
Cambridge or Arlington or Seattle
$60k-$100k/yr OnsiteFull Time
Provide Tier 1/2 helpdesk support for macOS, Windows, and Linux; onboard users; troubleshoot desktops, servers, and networks; scripting in Bash and Python; perform vulnerability scanning, audits, and incident response; US citizenship and ability to obtain a US security clearance.
MacOS, Windows, Linux, Bash, Python
3w
Save
Mark Applied
Hide
Helpdesk Specialist
Fort Belvoir, Virginia, United States
OnsiteContract
Active DoD Top Secret/SCI clearance required; desktop support experience with Windows 10/11, hardware installation, KVM/multi-monitor, and basic network protocols (TCP/IP, DHCP, DNS); strong troubleshooting and communication skills.
Windows 10, Windows 11, TCP/IP, DHCP, DNS, KVM
1mo
Save
Mark Applied
Hide
IT HELPDESK SPECIALIST
Washington or Manassas or Ashburn
OnsiteFull Time
Extensive enterprise desktop and endpoint management experience with Windows and macOS, Microsoft Intune and JAMF, identity management, advanced troubleshooting, and service desk leadership.
Microsoft Intune, JAMF, Ivanti, KACE, Windows, macOS, iOS, Android, AWS, Microsoft Entra ID (Azure AD), Active Directory, Windows Event Viewer, macOS Console
1w
Save
Mark Applied
Hide
Helpdesk Specialist T2
Fort Belvoir, Virginia, United States
$95k-$109k/yr OnsiteFull Time
6+ YOERequires active DOD TS/SCI clearance, IAT Level II certification such as Security+, 6–10 years' experience depending on degree, IT ticketing and remote support experience, and service-level goal experience.
Remedy, ServiceNow, ITSM, ITIL, Active Directory, VDI, Windows Server, Cisco
3w
Save
Mark Applied
Hide
APACS Helpdesk Specialists
Arlington, Virginia, United States
$70k-$90k/yr HybridFull Time
0+ YOEActive Secret clearance or eligibility, helpdesk or customer-support experience (0+ years for junior, 4+ for journeyman), strong communication, ability to follow ticketed procedures, and familiarity with APACS or government case-management systems.
APACS, Foreign Clearance Guide, ITIL
1w
Save
Mark Applied
Hide
IT Helpdesk Specialist
Belcamp, Maryland, United States
$20-$25/hr OnsitePart Time
Entry-level IT support role requiring U.S. citizenship, strong troubleshooting and communication skills, Microsoft Windows and Office experience, and willingness to work onsite five days weekly; certifications are preferred.
Microsoft Windows, Microsoft Office, CompTIA A+, Microsoft Certified Professional
1mo
Save
Mark Applied
Hide
Helpdesk Support Specialist III
Aberdeen Proving Ground, Maryland, United States
$80k-$105k/yr OnsiteFull Time
5+ YOEBachelor's in IT/Computer Science,5+ years technical support,2+ years Tier 2/3 support,Security+ CE required,TS/SCI with CI Poly,US citizenship required; experience with Windows/UNIX,remedy,and DISA systems preferred.
Windows, UNIX, containers, cloud computing, DISA Storefront, DISA Purebred, DEPO, Remedy, Apple Business Manager, GISA Enterprise, JWICS, DREN
1mo
Save
Mark Applied
Hide
Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
Tysons, Virginia, United States
$76k-$94k/yr OnsiteFull Time
6+ YOEAbility to obtain Public Trust; 6+ years helpdesk/technical or security systems support; working knowledge of access control, VMS, networking, hardware/software diagnostics; strong communication and ticket management skills.
LenelS2, Genetec, AMAG, Brivo, HID, Milestone, Avigilon, Genetec Security Center, ExacqVision, Allen Bradley PLC, Ignition, Distech, Niagara, Siemens Desigo, Eaton Foreseer, Schneider EPO, Open Systems Interconnection (OSI), Wonderware, Instrumentation calibrator/simulator
6d
Save
Mark Applied
Hide
Oracle Cloud HCM HR HelpDesk Specialist
Washington or Arlington
$100k-$203k/yr RemoteFull Time
U.S. citizenship, Oracle Cloud HCM HR HelpDesk exposure, requirements analysis, functional design documentation, system configuration, testing, and defect triage experience.
Oracle Cloud HCM HR HelpDesk, Oracle Core HCM, Oracle HCM Cloud, RICEFW
1mo
Save
Mark Applied
Hide
Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
Tysons, Virginia, United States
$76k-$94k/yr OnsiteFull Time
4+ YOEProvide Tier 1–2 support for electronic security systems; 4+ years experience with Associate's or 6+ with HS; ability to obtain Public Trust; knowledge of access control, VMS, networking, and ESS hardware.
LenelS2, Genetec, AMAG, Brivo, HID, Milestone, Avigilon, Genetec Security Center, ExacqVision, Allen Bradley PLC, Ignition, Distech, Niagara, Siemens Desigo, Eaton Foreseer, Schneider EPO, Open Systems Interconnection (OSI), Wonderware
2w
Save
Mark Applied
Hide
IT Specialist Helpdesk II
Hyattsville, Maryland, United States
OnsiteFull Time
1+ YOE1-3+ years technical support or system administration; proficiency with M365, Entra ID, Intune, Windows and macOS; strong troubleshooting, documentation, and communication skills; CompTIA certifications preferred.
Microsoft 365, Entra ID, Intune, Defender, Huntress, Azure, Windows, macOS, VPN, MFA, Conditional Access, PowerShell, Python
3w
Save
Mark Applied
Hide
Technical Information Specialist
College Park, Maryland, United States
OnsiteFull Time
3+ YOEProvide helpdesk support via phone and email, create and track tickets, research and resolve technical and regulatory inquiries, follow policies, and communicate professionally.
Microsoft Office
2w
Save
Mark Applied
Hide
IT Specialist II
Washington, District of Columbia, United States
RemoteFull Time
2+ YOE2+ years customer service experience; IT/helpdesk experience preferred. High school diploma required; bachelor\u0002s preferred. Proficiency with Windows 11, Active Directory, Office 365 apps; strong communication and problem-solving skills.
Windows 11, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Microsoft Outlook, Command Prompt, Microsoft Edge, Google Chrome, Mozilla Firefox, SharePoint, Global Protect, Bomgar, Android, iOS, BMC Remedy Service Management
6d
Save
Mark Applied
Hide
Information Technology Specialist
Washington, District of Columbia, United States
$71k-$133k/yr HybridFull Time
3+ YOEUndergraduate degree in information technology or related field plus 3–4 years of specialized helpdesk or equivalent IT support experience; Windows, Microsoft 365, networking, cybersecurity, and troubleshooting expertise required.
Windows, Microsoft 365, Outlook, Exchange, Teams, Word, Microsoft Excel, PowerPoint, Active Directory, Group Policy, Multi-Factor Authentication (MFA), Virtual Private Network (VPN), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), PowerShell, Mobile Device Management (MDM), Remote Monitoring and Management (RMM), NIST, ISO 27001, Microsoft Azure, Amazon Web Services (AWS), Oracle Cloud Infrastructure (OCI), VoIP, TCP/IP
3w
Save
Mark Applied
Hide
Help Desk Specialist
Baltimore, Maryland, United States
$22-$28/hr OnsiteFull Time
Tier-1 support experience, troubleshooting hardware/software, knowledge of Microsoft networking and Exchange, A+ or MCP preferred, ability to maintain privacy and work independently.
Microsoft Office, Microsoft windows OS, Microsoft Networking, Active Directory, IIS, IE, DHCP, DNS, Remote control technologies, Microsoft Exchange, Phone System, PBX, help desk software
1d
Save
Mark Applied
Hide
Technology Solutions Specialist
Washington, District of Columbia, United States
$60k/yr OnsiteFull Time
1+ YOEBachelor’s degree or equivalent; 1+ year IT help desk or web application support experience; ability to troubleshoot, teach, document, prioritize, and communicate technical information to nontechnical users.
Service Desk, SaaS
1w
Save
Mark Applied
Hide
Asset Management Specialist
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOERequires 5+ years of experience, a bachelor's degree in IT or a related field, Secret clearance, and preferably ITIL 4 Foundation certification.
ILMS, COTS, Service Desk
Explore Jobs