2w
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Helpdesk Manager
Virginia Beach, Virginia, United States
$90k-$150k/yr RemoteFull Time
7+ YOEMinimum 7 years supporting DAI financial/accounting operations, 5+ years DoD experience, proven helpdesk leadership, strong analytical and communication skills, Microsoft Office and reporting tool proficiency, bachelor\u0002s degree required, Public Trust clearance adjudication.
Oracle Federal Financials, Defense Agencies Initiative (DAI), Oracle Time and Labor (OTL), Oracle Analytics Server (OAS), Microsoft Office, Robotic Process Automation (RPA)
3w
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Helpdesk Administrator
Suffolk, Virginia, United States
$61k/yr HybridFull Time
2+ YOERequires active Secret clearance, 2+ years JKO/JMO experience with JKO LCMS sysadmin rights, MS Office experience, basic Java script and Flash knowledge, strong verbal/written communication and help-desk skills.
Microsoft Office, Java script, Flash, Atlas Pro Learning Management System (LMS), JKO LCMS, Remedy, Joint Knowledge Online (JKO)
2mo
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Helpdesk Support Specialist II
Norfolk, Virginia, United States
OnsiteFull Time
3+ YOEProvide advanced front-line IT support for hardware, software, and access issues; troubleshoot, document incidents, meet SLAs; travel up to 10%
Windows, Helpdesk tools, Ticketing systems
6d
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Information Technology Technician (Helpdesk)
Norfolk, Virginia, United States
$25-$32/yr OnsiteFull Time
2+ YOEProvide first-level IT support, Active Directory administration, equipment installation, ticket triage, and basic troubleshooting; TWIC and valid driver’s license required; 2+ years IT/helpdesk experience and bachelor’s or equivalent preferred.
Active Directory, Microsoft Access, Microsoft Excel, Microsoft Outlook
3w
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Research Systems Administrator
Norfolk, Virginia, United States
OnsiteFull Time
Maintain and support Windows server and network infrastructure, Active Directory administration, troubleshoot hardware/software, provide end-user helpdesk support, and document systems.
Microsoft Active Directory Domain Services (AD DS), Windows Server, DNS, DHCP, VMware, Remote Desktop Services, IIS, SQL Server, Group Policy
5d
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Supervisory Information Technology Specialist (CUSTSPT)
Chesapeake, Virginia, United States
$91k-$118k/yr OnsiteFull Time
1+ YOEOne year specialized experience at GS-11 level supervising enterprise helpdesk and coordinating support, telecommunications, and cybersecurity activities; U.S. citizenship and background investigation required.
Point-of-Sale (POS), server, router, Wi-Fi, network printer
2w
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IT Support
Virginia Beach, Virginia, United States
$40k-$46k/yr OnsiteFull Time
0+ YOEAAS in Computer Science or related required, 0-5 years helpdesk/support experience, strong customer service and communication, ability to lift 5-25 lbs.
1w
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VTC/IPTV/AV Facilitator/Operator
Newport News, Virginia, United States
OnsiteFull Time
1+ YOESecret clearance and IAT Level I, HS diploma, 1+ year AV and 1+ year helpdesk experience, proficient with Microsoft Teams/Outlook/Word/Excel/PowerPoint/SharePoint/Visio.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Visio
5d
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Supervisory Information Technology Specialist (CUSTSPT)
Chesapeake, Virginia, United States
$91k-$118k/yr OnsiteFull Time
1+ YOEU.S. citizen with Secret clearance, supervisory IT experience supporting Tier1-3 helpdesk, enterprise hardware/software support, telecommunications and cybersecurity policy implementation; GS-12 specialized experience required.
Point-of-Sale (POS), CGES, routers, Wi-Fi
2mo
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IT Services Manager
Virginia Beach, Virginia, United States
OnsiteFull Time
5+ YOEBS in Computer Science/MIS, 5+ years managing IT infrastructure and systems, hands-on technician experience, Microsoft Excel and Visio proficiency, network and IT facility knowledge, helpdesk and leadership skills, fluent English.
Microsoft Excel, Microsoft Visio
2w
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DAI Support Subject Matter Expert
Virginia Beach, Virginia, United States
$90k-$150k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years supporting DAI/Oracle ERP; experience with ERP/helpdesk triage, SLAs, PII handling; strong communication; Microsoft Office/SharePoint/Teams proficiency; Public Trust background investigation required.
Microsoft Office Suite, Microsoft SharePoint, Microsoft Teams, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Defense Agencies Initiative (DAI), Oracle Financials, Oracle Time and Labor, OAS, Production Support Request (PSR)
1mo
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DAI Support Subject Matter Expert (SME)
Virginia Beach, Virginia, United States
RemoteFull Time
10+ YOEProvide Tier 1 helpdesk and functional support for DAI/Oracle Federal Financials; requires bachelor's degree, 10 years DAI/Oracle experience, O2C and OAS/BI expertise, US citizenship and ability to obtain NIPRNET/CAC access.
Defense Agencies Initiative (DAI), Oracle Federal Financials, Order to Cash (O2C), Oracle Analytics Server (OAS), Oracle Time and Labor (OTL)
1w
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Concierge Team Member (PT)
Virginia Beach, Virginia, United States
$18-$21/hr OnsitePart Time
1+ YOEHigh school diploma, 1+ year customer service/concierge/retail experience, ability to work nights/weekends/holidays, proficient with Microsoft and Google apps, able to lift 25 lbs and stand for extended periods.
Microsoft, Google spreadsheet, Pinnacle, WorxHub, HelpDesk, POS