17 implementation success manager jobs at 15 companies in Beverly, MA
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
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Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yr RemoteFull Time
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
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Customer Success Manager
Boston, Massachusetts, United States
OnsiteFull Time
3+ YOE3–5+ years in customer success, account management, or implementation; SaaS and retail, wholesale, or fashion technology experience preferred; requires project management, communication, empathy, organization, and multi-account management.
HubSpot, Jira, Zendesk
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Senior Customer Success Manager
Cambridge or Massachusetts
RemoteFull Time
5+ YOERequires 5+ years in customer success, consulting, partnerships, account management, or implementation within pharmaceutical, biopharma, biotech, or life sciences industries, plus drug development and portfolio management knowledge.
AI/ML, HubSpot
3mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
OnsiteFull Time
3+ YOE3-5+ years in Customer Success, Account Management, or Implementation (SaaS). Experience with high-ACV customers, retail/ fashion tech, and strong project management; excellent communication and organization. Familiarity with time-tracked billing is a plus.
Hubspot, Jira, Zendesk
3w
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Customer Success Manager, General Manufacturing
Somerville, Massachusetts, United States
$100k-$160k/yr OnsiteFull Time
4+ YOE4+ years in account management/customer success or consulting in manufacturing, BA/BS required, ability to travel ~20%, experience implementing shop-floor change and leading cross-functional teams.
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Global Customer Success Manager
Boston, Massachusetts, United States
$121k-$129k/yr HybridFull Time
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
gfknewron, Newron, LinkedIn Learning
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr RemoteFull Time
5+ YOERequires 5+ years in account management, implementation, or software/SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; and a bachelor's degree.
SaaS
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution skills, executive relationships, and 10–25% travel required.
SaaS, Large Language Models (LLMs), ServiceNow, Microsoft
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Project Manager, Connected Care
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
2mo
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Sr. Engagement Manager
Boston or Houston
$114k-$182k/yr OnsiteFull Time
7+ YOE7+ years in enterprise SaaS implementation/consulting/professional services; proven success leading complex implementations ($500K+); bachelor’s degree in Business/CS/IS or equivalent; experience with Jira, Smartsheet, RocketLane, Microsoft Project; knowledge of REST APIs and iPaaS (MuleSoft, Boomi, Workato); strong executive communication.
Jira, Smartsheet, RocketLane, Microsoft Project, Claude, Gong, MuleSoft, Boomi, Workato, REST APIs
3w
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Community Life Senior Manager
Boston, Massachusetts, United States
$75k-$80k/yr OnsiteFull Time
5+ YOESupervise site staff, implement Community Success Plans, manage program data and grant deliverables, build partnerships, support residents with housing stability; bachelor's degree and 5+ years related experience required.
CL Connect
2w
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Customer Onboarding Manager
Londonderry, New Hampshire, United States
HybridFull Time
5+ YOEBachelor's preferred, 5+ years in customer success/sales/service, experience with implementations and capital equipment installations preferred, strong communication and problem-solving, proficiency with Microsoft Word/Teams/Excel.
Microsoft Word, Microsoft Teams, Microsoft Excel, Salesforce, SAP
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
2mo
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Director, Customer Deployment & Delivery
Boston, Massachusetts, United States
$109k-$202k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years leading enterprise SaaS implementation or professional services, 5+ years people leadership, P&C insurance experience preferred, proven success with complex deployments, strong consultative and cross-functional partnership skills, and curiosity about AI.
1mo
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Head Coach: Boys' Varsity Volleyball
Weymouth, Massachusetts, United States
OnsitePart Time, Seasonal
Previous successful playing and/or coaching experience with adolescents; current CPR and First Aid certification; completion of MIAA Coaches Education Class; ability to implement athletic policies and supervise student-athletes.
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Director of Telehealth
Harwich Port or Provincetown or Wellfleet
$120k-$250k/yr HybridFull Time
2+ YOEBoard-certified physician, NP, or PA with MA licensure (or willingness to obtain), clinical telehealth experience, telehealth/AI implementation success, supervisory experience, EPIC and Microsoft proficiency, strong communication and organizational skills.
EPIC, Outlook, Microsoft Office, OneDrive, EHR
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