337 implementation success manager jobs at 250 companies in United States
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Implementation & Customer Success Manager
New York or United States
$110k-$130k/yrRemoteFull Time
Avo MD: Clinical AI platform for automating medical workflows.
3+ YOE3+ years in healthcare tech implementation or customer success; strong project management; experience with clinical workflows; able to travel occasionally.
Dusty Robotics: Automated site layout solutions for the construction industry.
2+ YOELead on-site implementation, training, and relationship management for FieldPrinters; manage projects and collaborate with clients to ensure success.
Guardian Dentistry Partners: Provides business support services for a network of dental practices.
2+ YOE2+ years dental operations experience, 2+ years Denticon use, 3+ years training experience, strong presentation and problem-solving skills, tech fluency, and willingness to travel extensively.
Findhelp: Building digital infrastructure for connecting people to social services.
3+ YOEBS/BA or equivalent; 3+ years in implementations, customer success, or technical project management in SaaS; strong project management, technical scoping, and communication skills; familiarity with generative tool Gemini.
iPiD: Global API for payee verification and fraud prevention
2+ YOE2+ years in client-facing/customer success roles (fintech preferred), 1+ year with APIs/SaaS, strong implementation and pre-sales experience, project management proficiency, excellent communication and multitasking skills.
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Invert: Bioprocess AI software for biopharma and sustainable product development.
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
Avoca: AI voice agents that automate customer calls for home services.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
SchooLinks: Platform for student college and career readiness planning.
3+ YOE3+ years in implementation, customer success, project management, or client-facing roles; experience across multiple complex projects; excellent written and verbal communication; organized with consistent processes.
Motivity: Cloud-based software for ABA practice management and data collection.
3+ YOE3+ years implementation/onboarding or customer success experience, strong project management and training skills, CRM and project management tool experience, technical aptitude for SaaS and AI tools, ABA knowledge (BCBA preferred).
CRM, project management tools, AI tools, SaaS, Electronic Data Collection
Manifold: AI platform for life sciences data and research collaboration.
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Uniti AI: Real estate technology delivering AI-powered front- and back-office automation for real estate operations.
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
Odyssey: Platform for managing state education savings and grant programs
5+ YOE5+ years in implementation or customer success with hands-on deployment of technology products; SaaS startup experience; strong communication; SQL/Excel skills; government experience a plus.
Ediphi: Cloud-based preconstruction estimating and cost management software.
5+ YOE2+ Mgmt5+ years in implementation/professional services/customer success at B2B SaaS, 2+ years people management, experience scaling implementation processes, construction/preconstruction knowledge preferred, strong PM and communication skills.
Procare SolutionsNASDAQ: ROP: Management software and payment processing for child care providers.
3+ YOE3+ years relevant experience, bachelor's degree or equivalent, experience implementing software, knowledge of payment operations, strong communication, training and customer success skills, proficient with Microsoft Office.