4 implementation success manager jobs at 4 companies in Brighton, MI
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Implementation Manager
Detroit, Michigan, United States
HybridFull Time
RIVET Work: Workforce management software for self-performing MEP and specialty contractors.
3+ YOEConstruction field experience with required MEP trade background, 3+ years in customer success/implementation or construction operations, HubSpot CRM familiarity, strong communication and training skills, willing to travel up to 25%.
RevSpring: Healthcare engagement and payments technology helping hospitals, health systems, and payers guide patients through care.
2+ YOEBachelor's degree or equivalent; 2+ years in software implementation, project management, onboarding, professional services, customer success, or technical consulting; Microsoft Office proficiency and customer-facing experience.
SpotOn: Private restaurant technology and financial services providing point-of-sale, ordering, reservations, labor, and payment tools to operators.
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
Judicial Information Services: Michigan’s court of last resort hears selected appeals and oversees statewide court administration.
3+ YOERequires a bachelor's degree plus 3 years or master's degree plus 5 years of relevant experience, including business analysis, application testing, implementations, training, project coordination, or change management.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Cherwell, Zendesk, ServiceNow, ERP, CRM, HRIS, SCM