3w
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
3w
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Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yr RemoteFull Time
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
1mo
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Customer Success Manager
New York City or Waltham
$85k-$105k/yr HybridFull Time
2+ YOEBachelor's degree, 2+ years in customer success/account management at a SaaS company, experience implementing/supporting SaaS, strong communication, presentation, problem-solving, and ability to manage multiple accounts with off-hours availability.
2mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
OnsiteFull Time
3+ YOE3-5+ years in Customer Success, Account Management, or Implementation (SaaS). Experience with high-ACV customers, retail/ fashion tech, and strong project management; excellent communication and organization. Familiarity with time-tracked billing is a plus.
Hubspot, Jira, Zendesk
3w
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Customer Success Manager
Waltham, Massachusetts, United States
$80k-$120k/yr HybridFull Time
5+ YOE5+ years in SaaS client services with implementation, onboarding, and relationship management; strong project management, communication, and cross-functional leadership; proficiency with Google Suite, Salesforce.com, and Microsoft Office.
Google Suite, Salesforce.com, Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3w
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Global Customer Success Manager
Boston, Massachusetts, United States
$121k-$129k/yr HybridFull Time
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
gfknewron, Newron, LinkedIn Learning
2w
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Project Manager, Connected Care
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
1mo
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Sr. Engagement Manager
Boston or Houston
$114k-$182k/yr OnsiteFull Time
7+ YOE7+ years in enterprise SaaS implementation/consulting/professional services; proven success leading complex implementations ($500K+); bachelor’s degree in Business/CS/IS or equivalent; experience with Jira, Smartsheet, RocketLane, Microsoft Project; knowledge of REST APIs and iPaaS (MuleSoft, Boomi, Workato); strong executive communication.
Jira, Smartsheet, RocketLane, Microsoft Project, Claude, Gong, MuleSoft, Boomi, Workato, REST APIs
2w
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RCM Manager
San Mateo or New York City or Boston or Salt Lake City
HybridFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in customer success/implementation or RCM in B2B SaaS or health tech, upsell/expansion experience, familiarity with dental/medical billing and RCM workflows, strong communication and organizational skills.
3w
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
1mo
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Director, Customer Deployment & Delivery
Boston, Massachusetts, United States
$109k-$202k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years leading enterprise SaaS implementation or professional services, 5+ years people leadership, P&C insurance experience preferred, proven success with complex deployments, strong consultative and cross-functional partnership skills, and curiosity about AI.
1w
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Alliance Concierge - Boston
Boston, Massachusetts, United States
$70k-$100k/yr FieldFull Time
3+ YOE3–5 years experience in AI/implementation/customer success/account management or operations; regional weekly travel; strong training, change-management, relationship-building, and project management skills.
Yardi, RealPage, MRI
1w
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Head Coach: Boys' Varsity Volleyball
Weymouth, Massachusetts, United States
OnsitePart Time, Seasonal
Previous successful playing and/or coaching experience with adolescents; current CPR and First Aid certification; completion of MIAA Coaches Education Class; ability to implement athletic policies and supervise student-athletes.