Mitchellville • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Mitchellville • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Mitchellville • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Mitchellville • 50 milesRemote · Hybrid · Onsite · Field · All Environments
20 implementation success manager jobs at 18 companies in Mitchellville, MD
1mo
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Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yr RemoteFull Time
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
2w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
1w
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Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
2d
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Sr. Director, Client Success - Network Management & Implementation - Digital Assets
New York City or Scottsdale or San Francisco or Chicago or Phoenix or Washington
$226k-$282k/yr HybridFull Time
15+ YOEBachelor's degree and 15+ years in payments, implementation, operations, network management, or program leadership. Requires complex financial-sector implementations and people leadership.
2w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
3d
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
2w
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Customer Success Manager – Strategic Accounts
Baltimore or United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex implementation and enterprise account experience; executive communication; healthcare knowledge preferred; travel required during implementation.
HubSpot, Jira, Confluence, Epic, Cerner, Meditech, HIPAA, DEA
3w
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Senior Implementation Consultant
Washington or Richmond or United States
$50k-$73k/yr RemoteFull Time
3+ YOEBachelor's degree,3+ years experience in consulting/project management/client success,valid driver’s license,ability to travel up to 30%,strong communication and analytical skills.
Navigate360
1d
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Customer Success Manager (Channel Partners)
Reston or United States
$100k-$120k/yr RemoteFull Time
5+ YOERequires 5+ years of SaaS or ERP experience, preferably in sales, implementation, or support; customer success, renewals, escalation management, coaching, communication, and executive account management skills.
2w
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Client Success Manager
Alexandria or Lincoln
$60k-$75k/yr OnsiteFull Time
Manage broker and employer relationships, drive account retention and growth, analyze account performance, coordinate implementations, and resolve service and commission issues.
3w
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Enterprise Core Implementation Consultant
United States or San Francisco or New York City or Washington
$89k-$135k/yr RemoteFull Time
4+ YOE4+ years in senior customer success/account management/consulting with enterprise SaaS, strong project management, consultative implementation experience, excellent communication; Bachelor’s degree required.
Tofu
4w
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
1w
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Customer Success Manager, Enterprise AI Governance
Arlington, Virginia, United States
$120k-$140k/yr HybridFull Time
5+ YOERequires 5+ years of customer success experience implementing AI or enterprise software, enterprise stakeholder management, technical integration judgment, AI risk or compliance knowledge, and strong written and verbal communication.
HubSpot, Notion, NIST AI RMF, ISO 42001
2w
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Senior Customer Success Manager - Moveworks
Washington, District of Columbia, United States
$113k-$177k/yr RemoteFull Time
5+ YOERequires 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; problem-solving; a bachelor's degree; and 10–25% travel.
SaaS, LLMs, Microsoft ServiceNow
2w
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Senior Customer Success Manager - Moveworks
Washington, District of Columbia, United States
$113k-$177k/yr HybridFull Time
5+ YOE5+ years account/implementation/sales experience in software/SaaS, bachelor’s degree, enterprise deployment experience, strong communication and problem-solving, willing to travel 10-25%.
3w
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Customer Success & Onboarding Lead
Washington or United States
RemoteFull Time
Experience owning onboarding/implementation for B2B products, outcome focus, ability to run rollouts, drive activation/retention/expansion metrics, strong communication and stakeholder management.
2d
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Senior Manager, Customer Upgrades
Annapolis, Maryland, United States
$125k-$140k/yr HybridFull Time
8+ YOE5+ MgmtBachelor's degree or equivalent experience; 8+ years in customer success, implementations, project management, or related roles, including 5–7 years of people leadership; experience with scalable upgrades, migrations, onboarding, or implementations.
Salesforce, Certinia, SaaS
2w
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Project Analyst - GSA
Washington D.C., District of Columbia, United States
$60k-$72k/yr HybridFull Time, Contract
2+ YOEBachelor's degree required; 2–5 years supporting projects, implementations, customer success, or federal programs; stakeholder coordination, reporting, documentation, communication, organization, and Microsoft Office and Google Suite experience.
Microsoft Office, Google Suite
1w
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Onboarding Specialist
Washington, District of Columbia, United States
RemoteFull Time
3+ YOERequires 3+ years in implementation, customer success, or account management, ideally SaaS; hands-on AI tool experience, project management, communication, technical explanation, and cross-functional collaboration skills.
ChatGPT, Claude
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