15 implementation success manager jobs at 12 companies in North Carolina
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Implementation & Customer Success Specialist
United States or Charlotte
RemoteFull Time
iPiD: Singapore fintech providing real-time payee verification through a global API for banks, payment providers, and enterprises.
2+ YOERequires 2+ years in client-facing or customer success roles, 1+ year with APIs and SaaS, technical implementation and pre-sales experience, project management proficiency, and strong English communication skills.
API, SaaS, OpenPGP, RSA, Microsoft, SWIFT, Microsoft Excel
Johnson ControlsNYSE: JCI: Global leader in smart, healthy, and sustainable building solutions.
3+ YOEProject management and customer success experience for SaaS implementations; software configuration, business analysis, stakeholder management, training experience, and willingness to travel <10%.
CLIENT SUCCESS MANAGER - BUSINESS INTELLIGENCE (REMOTE) (1561048)
North Carolina, United States
$125k-$140k/yrRemoteFull Time
Compass Group USALondon Stock Exchange: CPG: Leading provider of food and support services.
5+ YOERequires 5+ years in client success, enablement, implementation, consulting, project management, or related customer-facing work; team leadership, presentations, communications, project management, and training-content experience.
Senior Program Manager, Implementation & Client Success (55450)
Charlotte or North Carolina or United States or North America
$125k-$161k/yrRemoteFull Time
STERISNYSE: STE: Global provider of infection prevention and sterilization solutions.
12+ YOE8+ MgmtBachelor’s degree in business, engineering, or related field required; MBA preferred. Requires 12+ years relevant experience, including 8+ years leading complex cross-functional programs, plus advanced project management and executive communication skills.
Customer Success Manager (Migration to Portfolio growth & retention)
Raleigh, North Carolina, United States
HybridFull Time
Core Sound Imaging: Cloud-based medical imaging and PACS software for cardiology, vascular, and women's health practices.
3+ YOEBachelor’s degree preferred or equivalent experience; 3–5 years in customer success, account management, implementation, or related customer-facing roles, preferably in SaaS or healthcare technology. CRM experience required or preferred.
CaptivateIQ: B2B SaaS platform that helps revenue teams automate sales commissions, planning, and incentive compensation.
7+ YOE7+ years in B2B SaaS with hands-on Sales Planning/RevOps and implementation ownership; methodology-building, technical fluency with data and integrations, and strong executive communication.
Keebler Health: AI-first risk adjustment platform serving healthcare providers and payers managing Medicare and Medicaid risk.
Experience in strategic account management, customer success, software implementation, professional services, or program delivery; complex implementation leadership, project management, executive communication, and cross-functional coordination skills.
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase: AI collaboration software for teams combining group messaging, multiple AI models, and collaborative content creation.
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Texas or Massachusetts or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$58k-$83k/yrHybridFull Time
BILLNYSE: BILL: Public financial operations platform automating payments, receivables, expenses, and cash management for small and midsize businesses.
2+ YOE2+ years in consultative customer-facing implementation, onboarding, customer success, or solutions consulting; strong discovery, communication, executive facilitation, technical guidance, and project management skills.
Chapel Hill-Carrboro City Schools: Public school district serving Chapel Hill and Carrboro, North Carolina.
Organize and supervise a sports program, prior successful coaching experience in assigned sport, strong technical knowledge, implement athletic policies and regulations, mentor student-athletes, manage staff and complete required paperwork.
Rowan-Salisbury Schools: Public school district serving Rowan County, North Carolina.
Substantial knowledge of basketball techniques, ability to organize and supervise sports programs, and preferably previous successful coaching experience. Must mentor students and implement athletic policies.
Rowan-Salisbury Schools: Public school district serving Rowan County, North Carolina.
Ability to organize and supervise a sports program; previous successful coaching experience preferred; substantial technical knowledge; ability to mentor students and implement athletic policies and regulations.
Rowan-Salisbury Schools: Public school district serving Rowan County, North Carolina.
0+ YOESubstantial knowledge of basketball technical aspects, ability to organize and supervise sports programs, and preferably previous successful coaching experience. Must mentor students and implement athletic policies.
Rowan-Salisbury Schools: Public school district serving Rowan County, North Carolina.
Substantial knowledge of volleyball technical aspects, ability to organize and supervise sports programs, and preferably previous successful coaching experience. Must mentor students and implement athletic policies.
Dare County Schools: Public K-12 school district serving students and families across Dare County, North Carolina, on the Outer Banks.
Experience preferred; supervises assistant coaches and students; implements athletic policies, maintains equipment, completes required paperwork, and supports student academic and moral success. Citizenship/residency or valid work authorization required.