6 implementation success manager jobs at 5 companies in Poway, CA
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Customer Success Manager (San Diego)
San Diego, California, United States
OnsiteFull Time
Fresha: Marketplace and management software for beauty and wellness businesses.
2+ YOE2+ years in Customer Success/Onboarding/Implementation/Account Management in a SaaS or SMB environment; project management mindset (certification desirable); strong organization and communication; French proficiency a strong asset.
Austin or San Diego or United States or Canada or North America
$102k-$159k/yrOnsiteFull Time
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years in account management/implementation/sales in software/SaaS, experience with enterprise deployments, strong communication and problem-solving, Bachelor's degree, willing to travel 10-25%.
Customer Success Manager (Healthcare AI Adoption & Customer Outcomes)
San Diego, California, United States
$95k-$135k/yrHybridFull Time
Clinically AI: Automates documentation and compliance for behavioral health providers.
4+ YOE4+ years in customer success/implementation/consulting in SaaS or healthcare tech; experience driving adoption, retention, and expansion; cross-functional collaboration; strong communication; active use of AI tools.
PracticeTek: Provides software and payment solutions for retail healthcare practices.
10+ YOE6+ Mgmt10+ years in SaaS with 6+ years leading large customer success/support teams; experience scaling 50+ person organizations, improving CSAT/retention, and implementing AI/automation; proficiency with Salesforce, Tableau, Excel/PowerPoint.
ChatGPT, Claude, Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint
Solar TurbinesNYSE: CAT: Manufacturer of industrial gas turbines and turbomachinery systems.
8+ YOEBachelor's degree in a related field, 8+ years in customer success/business analysis with hands-on Salesforce implementation; proficiency in Apex, Visualforce, Lightning, Salesforce APIs, SQL/Oracle, and development experience in C#, Java, Angular, or Python.
San Diego or London or North America or Europe or Asia
RemoteFull Time
Fresha: Marketplace and management software for beauty and wellness businesses.
2+ YOE2+ years in account management, implementation, or customer success with strong onboarding/project-management skills, SaaS/SMB experience, CRM experience (Hubspot preferred), excellent organization and customer-success mindset.