28 incident analyst jobs at 25 companies in Gainesville, GA
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Incident and Problem Management Analyst
Atlanta, Georgia, United States
OnsiteFull Time
Inspire Brands: Managing and operating a global portfolio of restaurant brands.
3+ YOELead major incident response, coordinate cross-functional technical teams, perform root cause analysis, produce executive incident communications, and improve ITSM processes (3+ years experience).
Inspire Brands: Operates a global portfolio of multi-brand restaurant chains.
3+ YOEBachelor's in CS/IT/MIS, 3+ years enterprise ITSM experience supporting incident, major incident and problem management, ServiceNow experience, RCA facilitation, executive communications, and cross-team coordination.
Cybersecurity Staff Analyst | Incident & Problem Management (Remote)
Atlanta, Georgia, United States
$120k-$190k/yrRemoteFull Time
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
8+ YOERequires 8 years of work experience, bachelor's degree or equivalent, U.S. work authorization, and knowledge of incident, problem, change management, IT systems, and ITIL V4 Foundation.
Charlotte or Atlanta or Hopkins or Gresham or Brookfield or Irving or Earth City
$98k-$116k/yrHybridFull Time
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
4+ YOERequires 4+ years of ServiceNow and CMDB experience, CI class and data management, CMDB health and remediation, ServiceNow Discovery, CSDM, analytical skills, and independent operational work.
ServiceNow, Configuration Management Database (CMDB), ServiceNow Discovery, Common Service Data Model (CSDM), ServiceNow Service Mapping, Service Graph Connector, IT Asset Management (ITAM), Identification and Reconciliation Engine (IRE), ITIL, Incident, Change, Configuration Management, Agile, Microsoft Excel
Atlanta or Plano or Boston or St. Petersburg or St. Louis or Morristown or Hyderabad
$54k-$68k/yrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
2+ YOE2+ years healthcare privacy or compliance experience, foundational HIPAA knowledge, incident triage and investigation support, privacy training and awareness, strong organizational and analytical skills, bachelor's degree or equivalent experience.
Neptune Technology Group: Neptune manufactures water measurement and automated data collection systems for utilities.
2+ YOE2+ years in cybersecurity or IT with SOC experience; incident investigation and response, familiarity with SIEM/EDR/SOAR, CrowdStrike/Chronicle/Microsoft Defender, scripting (PowerShell/Python), and knowledge of NIST/CIS/ISO controls.
CrowdStrike Falcon, Google SecOps (Chronicle), Microsoft Defender, SIEM Platforms, Endpoint Detection and Response (EDR) Platforms, Security Orchestration, Automation, and Response (SOAR), MITRE ATT&CK Framework, NIST, CIS Controls, ISO 27001, PowerShell, Python
Georgia Southwestern State University: Public university offering undergraduate and graduate degree programs.
4+ YOEBachelor's degree and 4 years cybersecurity/IT experience required; experience with Microsoft security tools, incident response, GRC activities; professional cybersecurity certs preferred.
Microsoft Purview, Microsoft Sentinel, Log Analytics, Microsoft 365, Compliance Manager, eDiscovery, Microsoft Office
UKG: Provider of workforce management and human capital management software.
5+ YOE5+ years hands-on digital forensics and incident response; deep expertise across endpoint, memory, network, cloud, Windows/Linux; scripting (Python/PowerShell/Bash); SIEM/EDR/SOAR experience; incident command and threat hunting skills.
Aerwave: Provides managed WiFi platforms for multifamily residential buildings.
0+ YOEMonitor and troubleshoot network devices and services, respond to incidents, maintain logs and reports; high school diploma required, 0-2 years networking/IT experience preferred, basic networking knowledge and Microsoft Office proficiency.
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
3+ YOEBachelor’s degree or equivalent experience and 3+ years of business continuity management experience, including business impact analysis, incident management, and continuity planning.
Omnissa: Provides AI-driven digital workspace and endpoint management software solutions.
2+ YOE2+ years in security monitoring/incident response, experience with SIEM, cloud and endpoint security, scripting (Python/PowerShell), SOAR, DLP, IAM, and security/compliance frameworks.
SIEM, Azure, Microsoft Defender for Azure, Crowdstrike Falcon, Trellix DLP, Microsoft Identity, SOAR, Tines, Python, PowerShell
NCR VoyixNYSE: VYX: Provides checkout software and kiosks for retailers and restaurants.
2+ YOE2+ years incident response experience, knowledge of network and systems security, experience with threat intelligence and incident handling, ability to automate detections, and strong communication and analytical skills; bachelor’s degree preferred; security certifications preferred.
ServiceNow, Recorded Future, Insight VM, Rapid7, MITRE ATT&CK Framework, NIST SP 800-61, NIST Cybersecurity Framework, ISO 27001
FiservNew York Stock Exchange: FI: Provides financial technology and payment processing services to institutions.
1+ YOERequires 1–2 years in cybersecurity operations or related enterprise technology, security monitoring knowledge, incident triage skills, 24x7 shift availability, and unrestricted U.S. work authorization; bachelor's degree preferred.
SIEM, SOAR, EDR, firewall, proxy, intrusion detection/prevention, email security, case management system
RayonierNYSE: RYN: Owns and manages timberlands while developing real estate projects.
6+ YOE6+ years IT operations/support experience, expert Windows and endpoint troubleshooting, Active Directory and Office 365 mastery, strong communication, and ability to lead incident response and operational improvements.
Microsoft Office 365, Microsoft Active Directory, PowerShell, DNS, DHCP, VPN, TCP/IP
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
3+ YOERequires 3–5+ years in production support, IT operations, or systems operations; platform expertise; independent project leadership; incident, problem, and change management experience; mentoring ability.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
3+ YOERequires 3–5+ years in production support, IT operations, or systems operations; platform expertise; incident management; independent project leadership; and mentoring. Bachelor's degree and ITIL Foundation preferred.
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
Washington or Atlanta or Austin or Baltimore or Chicago or Virginia
$94k-$131k/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
7+ YOE7+ years in cybersecurity, Bachelor's in Information Security/Cybersecurity required, professional certs (e.g., CISSP, GIAC, SANS) preferred, SIEM/EDR/IDS/IPS and vendor tool experience, incident response and vulnerability management expertise.
Security Incident and Event Management (SIEM), Endpoint Detection and Response (EDR), Intrusion Detection/Prevention Systems (IDS/IPS), Microsoft Defender, CrowdStrike, Palo Alto Networks, malware sandbox, DNS, Active Directory, Exchange
8+ YOEBachelor's in systems engineering or related, minimum 8 years application administration experience, SAP experience, application lifecycle management, incident management, agile and project methodology knowledge.