3 incident manager jobs at 2 companies in Carl Junction, MO
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Unified Engineer
Joplin, Missouri, United States
OnsiteFull Time
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
Experienced in Microsoft Teams and Cisco IP telephony, SIP/SCCP/H323/MGCP protocols, SBCs and gateways, voicemail/recording, log and packet analysis, ITIL incident/change management, and enterprise technical support.
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
Provide Tier 3 technical support for Microsoft Teams and Cisco voice/video platforms, troubleshoot SBCs, gateways, SIP/H.323, analyze logs/CDR/packet captures, manage incidents and vendor coordination.